ARAMARK Dietary Worker - Christus - Trinity Mother Frances - Call Center in Tyler, Texas
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us onFacebook (https://www.facebook.com/AramarkCareers) ,Instagram (http://instagram.com/aramarkcareers) andTwitter (https://twitter.com/aramarkcareers) .
Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Provides patient customer service by takings phone calls and entering patient meal orders
Directs patient inquiries regarding meal and nutritional needs to appropriate parties
Utilizes software to record patient orders
Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately
Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition
Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
Other duties and tasks as assigned by manager
Previous customer service and/or call center experience preferred
Experience in food service, as a dietary clerk, or in a related field preferred
Demonstrates interpersonal and communication skills, both written and verbal
Requires strong organizational skills, accuracy, and attention to detail
Working knowledge of web based software; ability to adapt to changes in software programs
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.
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