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Black Box Corporation Remote -Program Manager in Texas

The Program Manager is responsible for implementing and administering one or more corporate programs, typically consisting of multiple projects or sub-projects. Within Black Box, a “program” is defined as either a) a collection of related projects with a common purpose and strategic goal, or b) a large complex delivery engagement that involves a high degree of complexity. A “program” can be dedicated to one client or can span across multiple clients.

The Program Manager has ultimate accountability for the successful delivery of assigned programs & projects, where success is defined as on schedule, on budget, within the approved scope, with a high degree of quality, and a satisfied client. The Program Manager serves as the main point of contact with the client and provides overall leadership across Black Box’s multiple organizations to successfully deliver to our clients.

  • Executes Black Box PMO standards, processes, and methodologies in a consistent manner for project and program planning and execution activities including pre-sales support and client relationship management, as well as project management fundamentals including initiating, planning, estimating, resourcing, scheduling, and budgeting.

  • Partners with account management team to identify client needs and develops solution options and services to meet those needs.

  • Leads multiple project managers supporting various projects with the client. Develops overall roadmap for the various projects that will be needed to meet the client’s requirements.

  • Leads project management team in preparing program and project plans in partnership with all participating organizations and negotiates agreement with the customer, including identification of work and organizational breakdown structures, requirements creation and management, cost and material estimates, milestone payment schedule, and risk and communication management plans.

  • Coordinates the set up of overall project governance (e.g. project org charts; roles & responsibilities, RACI charts, communication / stakeholder management) required for each assigned program(s).

  • Manages execution of program:

  • Acts as primary customer contact for program. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians.

  • Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks, and customer expectations across the program.

  • Works with Procurement to ensure material is delivered on time.

  • Develops SOW and negotiates price with installer (if applicable).

  • Manages installation.

  • Transitions project to Day 2 support team after project completion.

  • Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit, and budget; project reporting, and quality review and assurance.

  • Bachelor’s Degree or equivalent relevant experience. Masters Degree desired.

  • MBA, Project Management, Engineering, IT, or business is desired. PMP required, PgMP desired

  • 15 years minimum work experience

  • 10+ years of project management experience and 1 year of program management experience. Project/Program managed at least 3 projects or programs of at least $3M each.

What’s in it for You?

Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!

We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!

About Black Box Network Services

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Requisition ID: 2020-3522

External Company Name: Black Box Corporation

External Company URL:

Req Location: Remote - Anywhere US