UnitedHealth Group Automation Delivery Manager - Telecommute in Sugar Land, Texas

Tough challenges? We know a thing or two about those. When you’re on a mission to help people live healthier lives, the stakes couldn’t be higher. As a Business Analyst Consultant, you will help rewrite the future of the health care system. You’ll analyze data and deliver bold, business-savvy ideas to impact the lives of millions. Along with ground-breaking challenge, you'll have the support and resources of a Fortune 6 company. Join us.

The Optum Ireland Automation Centre of Excellence is an exciting new venture that’s passionate about process automation. We support the organization through the delivery of automation solutions, using existing, new and emerging technologies to enhance savings, improve productivity and quality and reduce cost. We have an opportunity to work with this program. TELE

The Automation Delivery Manager is responsible for managing a team that designs, builds and tests robotic process automations using UI Path and Optum agreed delivery methodologies.

You will work closely with the Business SMEs, technology team and any other development service providers required to co-ordinate and control the delivery of new process automations and the ongoing evolution of existing automated processes.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Plan and execute the delivery of automation solutions across multiple stakeholders

  • Manage all new automation projects in accordance with the agreed Optum “Delivery Methodology” to achieve a consistently high standards of solution based on requirements

  • Provide escalation point for the effective removal of blocks and issues throughout the lifecycle of the project

  • Identify and manage risks and dependencies and effectively manage these across departments

  • Manage a team of RPA process analysts and RPA process developers to carry out the objectives of the roles

  • Engage with cross functional delivery partners to ensure automation standards of delivery and best practice are embedded across the automation team

Required Qualifications:

  • 5+ experience of successfully delivering high projects in high pressure, structured environments using standard project management techniques and disciplines

  • Intermediate or greater proficiency with Microsoft Office (Excel, Word, PowerPoint)

  • Exposure to Agile delivery and CI/CD

  • Ability to communicate with and present to senior level internal and external stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions

  • Background in business process operations and software delivery processes with excellent client facing skills

  • Experience of managing and motivating a cross discipline team

Preferred Qualifications:

  • Bachelor’s Degree

  • Experience in delivering automated process into production using an RPA tool (UIPath, Blue Prism / Automation Anywhere / others)

  • Solid experience with Visio

  • Solid experience with Tableau

  • Previous experience in the Insurance Industry (preferably Health Insurance)

  • Flexible and able to rapidly adapt and respond to changes in environment and priorities

  • Self-motivated, team player, action and results oriented

  • The aptitude to adapt and evolve methodologies and procedures in a controlled manner to continually improve the delivery and support channels

UnitedHealth Group is a Fortune 6 company with all the resources you'd expect from the largest networks of physicians, hospitals, health facilities and caregivers in the United States and more than 125 other countries. Join us and be inspired to do your life's best work.(sm)

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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