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Pathfinder Home Health Bilingual Authorization Specialist in Spring, Texas

Pathfinder Pediatric Home Health is a family owned business. We have over 20 years of experience in providing physical, occupational, and speech therapy services to the children of Texas. We rely on an extended family of employees who have developed a loyalty to the business because of the family values espoused from one generation of leadership to the next. Benefits Pathfinder Pediatric Home Health cares for our employees. We want you to feel like you are part of our family. That is why we offer our employees a comprehensive benefits package: * Competitive Compensation * Medical * Dental * Life * Vision * Paid Vacation * Flexible Work Schedule * Supportive Office Staff * Direct Deposit We're currently looking for a full-time Bilingual Authorization Specialist to join our team!  Job Summary: Tracks and manages insurance authorizations which includes the initial submissions to the appropriate insurance carriers for each patient upon admission and recertification. Appeals denials within the MCO’s timeframe if the authorization is returned. Responsibilities: * Submits authorization requests for all new clients and clients needing reauthorizations. * Tracks authorization denials and follows through the appeals process. * Submits appropriate documentation to physicians for their signature. * Verifies client’s Medicaid insurance eligibility. * Other duties may be assigned. Requirements To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED). One year of general office experience. Knowledge of medical terminology preferred. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual in Spanish Required. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: Works in an office environment; ability to work flexible schedule and extended hours; ability to travel locally and some exposure to inclement weather; possible exposure to toxic materials (i.e. toner). The noise level in the work environment is usually moderate. Physical Demands: The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms; stoop, kneel, crouch, and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. Requires hand-eye coordination and manual dexterity.   Community Involvement * The Woodlands Marathon * Walk Now for Autism Speaks - Houston Walk * Buddy Walk - Houston Walk * Buddy Walk - Brazos Valley Mission Statement Pathfinder works hand in hand with the families we serve to positively impact the lives of children. Our goal is to provide each patient with outcome oriented care tailored to put each child on a path to physical and social independence. Check us out on our Facebook page!