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Randstad Technology Support Analyst in San Antonio, Texas

Technology Support Analyst

job details:

  • location:San Antonio, TX

  • salary:$14.80 - $18.50 per hour

  • date posted:Friday, June 11, 2021

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:847069

job description

Technology Support Analyst

job summary:

Top 5-10 Responsibilities:

  • Answer calls

  • Log Tickets in our ticketing system

  • Password Resets

  • Remote Desktop Support

  • VPN Support

  • MS Outlook support

Needed software tools/skills:

  • eClinical Works

  • eProvider Resource Gateway (EPRG)

  • Active Directory

  • Cisco AnyConnect

  • Good Mobile

  • RSA Console

Must have skills/attributes:

  • 2yrs experience

  • Telephony Support Experience is a plus

Nice to have skills/attributes:

  • Cisco experience

location: San Antonio, Texas

job type: Contract

salary: $14.80 - 18.50 per hour

work hours: 8am to 5pm

education: No Degree Required

responsibilities:

  • Answer calls

  • Log Tickets in our ticketing system

  • Password Resets

  • Remote Desktop Support

  • VPN Support

  • MS Outlook support

qualifications:

  • Experience level: Experienced

  • Minimum 2 years of experience

  • Education: No Degree Required

skills:

  • Active Directory

  • Cisco AnyConnect

  • Telephony Support

  • Cisco

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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