Travelers Market Director, State Product Management/Personal Insurance in San Antonio, Texas



Market Director, State Product Management/Personal Insurance

Target Openings:


Primary Job Duties & Responsibilities:

Manages a state product management team to direct the analysis process and make rate and trend selections to meet profitability goals. Potentially lead 2-3 individuals in a territory that typically contains one large state or several smaller states. Leads a team to formulate recommendations based on analysis and interpretation of rates, data, and trends. Analyzes, evaluates, and develop conclusions for Personal Lines products across multiple states. Manages implementation of improvements to procedures/workflow between functions and field partners. Provides guidance to the development of workflow practices across Personal Insurance Product Management that reduce redundancy and establish consistency. Creates and maintains collaborative relationships with field partners that supports state strategies. Initiates strategies based on analysis of data with input from Field partners. Develops leadership qualities pertaining to the management of a countrywide line of business Influences, collaborates and makes recommendations to product leaders and field partners on state strategies. Based on Travelers and industry information, formulates conclusions and makes strategic recommendations. Partners with Product Manager on development of pricing and growth strategies for assigned region/territory. Negotiates rate changes with various channels and formulate business review packages to document the rate changes. Trains, assimilates, and formally manages performance of team members Presents findings of analysis and partners with leaders to provide strategic overviews to senior management on a routine basis. Other duties as assigned.

Job Opening ID:


Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Technical Knowledge/Critical Thinking: Able to extract and analyze competitive data. Team Orientation: Ability to interact with the field sales team, work with DOI and connections within the industry to gather competitive techniques. Planning and Project Management: Intermediate project management skills. Ability to work well in tight timeframes and deadlines. Strong organizational and time management skills. Communication Skills: Strong verbal and written communication skills. Knowledge: Mastery of actuarial concepts such as loss development and trending. Global level of understanding while coaching others on competitive analysis tools, and how to extract and analyze data. Has command of profitability, risk loads and other ratemaking concepts. Solid knowledge of Excel, Access, and Word. Intermediate Leadership Skills, including ability to: Leverage Differences. Manage in participative manner. Develop employees. Manage change effectively. Inspire others and promote a vision. Understand and navigate organization.

Job Category:

Product Management/Pricing

Job Summary:

Under General Supervision, this position partners with regional leadership to manage profit and loss in a region, or part of a region. Manages individuals who focus on analyzing competitor behaviors, marketplace dynamics, pricing segmentation, and line and segment level analysis. Partners with senior leaders to formulate and collaborate on local and regional strategies in conjunction with regulatory, actuarial, and field partners. Participates in line of business strategies at a countrywide level, while collaborating with field leadership to implement decisions at a state level. This position manages others.

Position Type:


Education, Work Experience & Knowledge:

Masters degree preferred. 4 years experience working in financial services industry preferred General knowledge of Personal Lines products and systems. General knowledge of Pricing and Actuarial techniques.

Minimum Qualifications:

Bachelors degree in business management, mathematics, management information, finance, actuarial science, economics or other analytics related field. Minimum of 4 years of experience in data analytics. Thorough Knowledge of Microsoft office products (Excel, Word, Powerpoint). Minimum of 2 years overseeing/guiding the work of others.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

Hartford - Connecticut - United States

Secondary Location:

Albany - New York - United States, Alpharetta - Georgia - United States, Boston - Massachusetts - United States, Dallas - Texas - United States, New York City - New York - United States, Richardson - Texas - United States, San Antonio - Texas - United States, Tampa - Florida - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.