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3M Inside Transition Specialist in San Antonio, Texas

Job Description:

Job TitleInside Transition Specialist

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

“The impact 3M has on people’s lives and communities around the globe is amazing. As the leader of 3M’s global community giving, I am incredibly proud to be part of and work alongside 3Mers, community partners and customers committed to making positive social change.” – Michael Stroik, director of 3Mgives

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this Role

As an Inside Transition Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Handle inbound customer inquiries requesting clinical assistance to determine proper usage of wound care devices

  • Conduct training and/or in-services over the phone to new and prospective clients

  • Introduces new products, and communicates promotions to relevant customers and prospects

  • Demonstrates a proficient level of procedural and technical product knowledge to identify products that meet customer needs

  • Work to attain sales quota, sales quality and sales productivity metrics

  • Frequent interactions with Physicians, Nurses and other medical professionals

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution OR High School Diploma/GED or higher from an accredited institution and a minimum of two (2) years of experience as a transition specialist in lieu of the bachelor’s degree education requirement

  • Two (2) years customer service experience in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

  • Nursing Degree (LPN or RN) or equivalent combination of education plus experience

  • CRM experience / pipeline management

  • Solid understanding of the product lines/services

  • Knowledge of the key markets/customer base

  • Knowledge of competitive suppliers & product lines

  • Excellent oral and written communication, including presentation skills

  • Experience leveraging Social Sales tools / processes (Linked In, Webinars, etc…)

  • Inside sales and field sales experience highly desirable

  • Ability to work in a high volume rapidly changing environment

  • Ability to work in a team environment and willing to collaborate and compromise, including team leadership

  • Strong Active Listening skills

  • PC literate, including Microsoft Office products and CRM system

Travel: May include up to 10% travel

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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At 3M, we apply science in collaborative ways to improve lives daily. With $32 billion in sales, our 96,000 employees connect with customers and other diverse 3Mers all around the world.

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