3M Inside Transition Specialist in San Antonio, Texas
Job TitleInside Transition Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
“The impact 3M has on people’s lives and communities around the globe is amazing. As the leader of 3M’s global community giving, I am incredibly proud to be part of and work alongside 3Mers, community partners and customers committed to making positive social change.” – Michael Stroik, director of 3Mgives
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You’ll Make in this Role
As an Inside Transition Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Handle inbound customer inquiries requesting clinical assistance to determine proper usage of wound care devices
Conduct training and/or in-services over the phone to new and prospective clients
Introduces new products, and communicates promotions to relevant customers and prospects
Demonstrates a proficient level of procedural and technical product knowledge to identify products that meet customer needs
Work to attain sales quota, sales quality and sales productivity metrics
Frequent interactions with Physicians, Nurses and other medical professionals
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution OR High School Diploma/GED or higher from an accredited institution and a minimum of two (2) years of experience as a transition specialist in lieu of the bachelor’s degree education requirement
Two (2) years customer service experience in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
Nursing Degree (LPN or RN) or equivalent combination of education plus experience
CRM experience / pipeline management
Solid understanding of the product lines/services
Knowledge of the key markets/customer base
Knowledge of competitive suppliers & product lines
Excellent oral and written communication, including presentation skills
Experience leveraging Social Sales tools / processes (Linked In, Webinars, etc…)
Inside sales and field sales experience highly desirable
Ability to work in a high volume rapidly changing environment
Ability to work in a team environment and willing to collaborate and compromise, including team leadership
Strong Active Listening skills
PC literate, including Microsoft Office products and CRM system
Travel: May include up to 10% travel
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
At 3M, we apply science in collaborative ways to improve lives daily. With $32 billion in sales, our 96,000 employees connect with customers and other diverse 3Mers all around the world.