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Zachry Hospitality Human Resources Manager II - Hilton Palacio del Rio Hotel in San Antonio, Texas

Position Purpose:

Assists the Director of Human Resources in the overall management and administration of the human resources functions to include recruiting, hiring, training, wage/benefit administration, and compliance with statutory requirements. Assist with the coordination and execution of team member activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. Accountable for ensuring a proactive human resources environment consistent with profitability objectives. Assists with the administration and supports the payroll functions.


·Manages the day-to-day HR Department operation. Communicates all applicable human resources processes to managers and hotel staff relating to, but not limited to hiring compliance, disciplinary procedures, recruitment, orientation, team member relations, benefits, performance reviews, leave of absence, employment verification, and other HR related processes. ·Promotes positive communication and problem resolution. ·Assists with the administrative functions of maintaining and tracking of team member records, leave of absence and corrective action documentation. ·Assists in the coordination of team member programs including open enrollment, team member meetings, training and rallies. ·Completes new hires and terminations checklists. ·Assists with the administration of all related issues concerning worker’s compensation. ·Assist with the preparation of periodic reports related to human resources functions such as turnover and payroll related analysis using a moderately complex computer system. ·Assists the finance department with payroll related functions to include payroll processing for ZHospitality. ·Responsible for verifying accuracy of benefits invoices to enrollments in ADP. Researches discrepancies and communicates to Corporate Benefits for resolution. Prepares final invoice for approval and submits to Finance for payment. ·Responsible for mapping new job codes to GL interface. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

  • Assists in the recruitment, selection and training of new personnel utilizing internal and external sources/programs to attract and train qualified

  • Maintains all hotel personnel records and Human Resources files to ensure confidentiality where

  • Assists in the administration of all team member benefit programs ensuring timely processing of all related claims and team member awareness of benefits

  • Other duties and responsibilities as assigned such as attending meetings in the absence of the Human Resources Director.


    Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 hours; Constant – 6-8 hours.

    Physical Activity Frequency

    Sitting Frequent

    Standing Frequent

    Walking Frequent

    Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent

    Grasping Occasional

    Pushing/Pulling Frequent

    Near Vision Constant

    Far Vision Constant

    Hearing Constant

    Talking Constant

    Taste Rare

    Smell Occasional

    Lifting/Carrying (# lbs) Occasional – up to 25 lbs.

    Travel Occasional


    Active participation in the Blue Energy Committee to help build a strong culture that result in a highly engaged workforce. Demonstrate working knowledge of the service standards.


    Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.


    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Considerable knowledge of federal/state employment

  • Working knowledge of federal/state and/or local regulations pertaining to OSHA and workers’

  • Ability to deal effectively with all team members and team member representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts

  • Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all team members

  • Thorough knowledge of human resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to human resources

  • Basic mathematical skills necessary to analyze reports, forecast and prepare budgets

  • Ability to type in order to prepare written

  • Ability to make presentations and conduct classroom training.


    Four-year college degree preferred


    Minimum of three years previous human resources and supervisory/management experience. Previous hospitality experience preferred.