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Conduent Fraud Analyst in San Antonio, Texas

About Conduent

Conduent delivers mission-critical​services and solutions on behalf of businesses and governments–creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend onConduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all in the U.S., 10 million employees who use its,and nearly nine million people who travel through daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at .

Job Description

Fraud Analyst

Primary Responsibilities:

  • Assist in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.

  • Execute and own complex research initiatives and the analysis and resolution of technical issues, resulting from operational control breakdowns, legislative changes, or system outages. •Develops metrics that provide data for process management and indicators for future improvement opportunities. •Develop working relationships with client, third party vendors and /or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues. •Participate in internal communications on standard processes and reporting. •Troubleshoot application and data issues and direct to the appropriate contacts. •Understand and mitigate risk; escalate high risk, complex or problematic issues to Management. Work collaboratively and productively to troubleshoot and resolve issues. •All other duties as assigned

Minimum requirements:

  • 5-7 of project experience, preferably at a major financial institution

  • 3-5 years of control, risk, audit, or compliance experience

  • Experience in developing and maintaining documentation of process flows, administrative summaries, and standard operating procedures

  • Experience working and managing complex projects and work requests with consistent accuracy and completeness

  • Advanced proficiency in Microsoft Excel, Visio and Access

  • Oracle Sql is a plus


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:.

Not ready to apply?for general consideration.

Requisition ID 2020-20434

Primary Location US-TX-San Antonio

Employment Type Full-time regular

Category Customer Support & Administration