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Hewlett Packard Enterprise Company Federal Enterprise Field Technician in San Antonio, Texas

Federal Enterprise Field Technician San Antonio, Texas


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At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

What you need to know about the job

Job ID:1084715

Date Posted:5/4/2021

Primary Location:San Antonio, Texas

Job Category:Services

Schedule:Full time

Shift:No shift premium (United States of America)

Hewlett Packard Enterprise wants to challenge you and advance your skills. Come be a part of an exceptional team on a new 10-year Federal contract with a great Mission that supports our men and women in uniform. Make a difference while you expand your knowledge and skills. Your work should mean something, our customer’s Mission drives us to succeed for them.

Hewlett Packard Enterprise (HPE) advances the way people live and work. HPE is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive, and more secure. What sets us apart? Our people. Our people’s relentless commitment to partner, innovate, and act. HPE will invest in you to expand your knowledge, skills, and attributes.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and optimize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce. If solving the world’s biggest technology challenges sounds like the right career path for you, join our team.

What you need to know about the job:

  • Primary Location(s): San Antonio, Texas

  • Job Category: Services

  • Schedule: Full time

  • Shift: All shifts available

Our innovative IT services organization is HPE Pointnext. HPE Pointnext is currently seeking highly qualified, experienced, and motivated candidates to support a Federal Government contract. There are multiple positions in Field Technology areas with compute and network concentrations. We look forward to speaking with you about the opportunity.

TS/SCI with Full Scope Poly clearance REQUIRED, exceptions may be considered

US citizenship is required


  • Degree (or equivalent) in Computer Science, Information Systems, Engineering or related technical discipline or equivalent industry experience

  • Security+ or CISSP certification

  • Strong collaboration skills; works well on a team

  • Excellent communication and troubleshooting skills

  • Flexible, proactive, ability to work with minimal direction in an open and fast-paced environment

  • Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services

  • Strong analytical skills demonstrating the ability to define, collect and analyze data, establish facts, draw valid conclusions, and make logical recommendations

  • Demonstrated experience performing and assisting with equipment specification, setup, problem resolution, network support, etc. related to computer hardware and software; and providing assistance to users

  • Strong knowledge of server virtualization product (VMWARE, OpenStack, …)

  • Ability to apply DISA STIGs and resolve security vulnerabilities

Specific focus area:

Network focused:

  • Hands-on experience with monitoring, network diagnostic and network analytic tools at Tier 2/3 support level. Proven track record of troubleshooting to resolve issues

  • Proven ability to perform network maintenance and system upgrades including service packs, patches, and security configurations

  • Experience monitoring network performance and ensure system availability and reliability

  • Demonstrated ability to monitor system resource utilization, trending, and capacity planning


  • Knowledge of Information Technology Service Management and ITIL

  • Experience working in customer environment

  • ServiceNow, SolarWinds, Splunk experience

  • Experience writing and troubleshooting scripts

  • Working knowledge of at least one scripting language

What we can offer you:

Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

If you are looking for challenges in an exciting supportive work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at

Join us and make your mark!

Find out more about us and follow us on:

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.




HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status