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Randstad Customer Service Entry Level in San Antonio, Texas

Customer Service Entry Level

job details:

  • location:San Antonio, TX

  • salary:$12.58 - $13.06 per hour

  • date posted:Tuesday, January 19, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Health Care and Social Assistance

  • reference:AB_3547855

  • questions:Griselda.Arocha@randstadusa.com210-477-1040

job description

Customer Service Entry Level

Are you ready to start 2021 with a new career? Want to leave 2020 behind you? Do you enjoy helping others and solving their problems? Interested in working for a company that offers weekly pay, health insurance and opportunity for a bonus and the opportunity to work from the comfort of home? Then look no further... we have the right position for you and we'd like to speak with you TODAY!

Pay Rate: $12.58-$13.06 Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm. Your shift will be 40 hours between this time frame. They are also closed all government holidays! Conversion Bonus up to $1,000 if offered a permanent position with our client as early as 90 days!! Spanish speaking reps are encouraged to apply!! Location: 11711 IH 35 North (North East area) Seeking a position with guaranteed 40 hours weekly with opportunity for OT!! Then here it is!

Responsibilities

  • Responding to telephone inquiries and complaints using standard scripts and procedures

  • Gathering information, researching/resolving inquiries and logging customer calls

  • Communicating appropriate options for resolution in a timely manner

  • Informing customers about services available and assessing customer need

  • Maintaining customer records by updating account information

  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

The essential functions of this role include:

  • working in a smoke free environment

Skills

  • Basic Computer Skills

  • Customer Service

  • Telephone Etiquette

  • Interpersonal Sensitivity

  • Typing Skills

  • Active Listening

  • Empathy

Education

  • No Degree Required

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 6:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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