
Job Information
Randstad Customer Service Entry Level in San Antonio, Texas
Customer Service Entry Level
job details:
location:San Antonio, TX
salary:$12.58 - $13.06 per hour
date posted:Tuesday, January 19, 2021
experience:Entry Level
job type:Temp to Perm
industry:Health Care and Social Assistance
reference:AB_3547855
questions:Griselda.Arocha@randstadusa.com210-477-1040
job description
Customer Service Entry Level
Are you ready to start 2021 with a new career? Want to leave 2020 behind you? Do you enjoy helping others and solving their problems? Interested in working for a company that offers weekly pay, health insurance and opportunity for a bonus and the opportunity to work from the comfort of home? Then look no further... we have the right position for you and we'd like to speak with you TODAY!
Pay Rate: $12.58-$13.06 Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm. Your shift will be 40 hours between this time frame. They are also closed all government holidays! Conversion Bonus up to $1,000 if offered a permanent position with our client as early as 90 days!! Spanish speaking reps are encouraged to apply!! Location: 11711 IH 35 North (North East area) Seeking a position with guaranteed 40 hours weekly with opportunity for OT!! Then here it is!
Responsibilities
Responding to telephone inquiries and complaints using standard scripts and procedures
Gathering information, researching/resolving inquiries and logging customer calls
Communicating appropriate options for resolution in a timely manner
Informing customers about services available and assessing customer need
Maintaining customer records by updating account information
Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
The essential functions of this role include:
- working in a smoke free environment
Skills
Basic Computer Skills
Customer Service
Telephone Etiquette
Interpersonal Sensitivity
Typing Skills
Active Listening
Empathy
Education
- No Degree Required
Qualifications
Years of experience: 1 year
Experience level:Entry Level
Shift: First
Working hours: 8 AM - 6:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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