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Job Information

Northside Ford Business Development Center Representative 1 in San Antonio, Texas

Description/Job Summary

SUMMARY

Works with sales department to monitor the new- and used-vehicle sales and the performance of all employees within those two departments.

Responsibilities/Duties

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

  • Intercepts and sets up sales appointments for all incoming sales calls.

  • Re-contacts customers to attempt to correct customer relation problems and reschedules missed sales appointments.

  • Records leads into CRM, maintaining an accurate customer contact database for sales lead use.

  • Persuades previous, "orphaned" customers to return to the dealership.

  • Maintains CRM database supervising data entry corrections.

  • Assists in planning and coordinating large sales events.

  • Prospects for sales leads. Ensures numerous lead generators are distributed and acted on.

Required Skills

LANGUAGE SKILLS

Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Required Experience

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED). Six months related experience and/or training.

Required Education

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED). Six months related experience and/or training.

Required Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Details

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit, finger, handle, and feel; talk and hear; reach with hands and arms.

Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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