Premise Health Bilingual Spanish Customer Service Coordinator in San Antonio, Texas
eHealthScreenings, a Premise Health Company, is currently seeking a Bilingual Spanish Customer Service / Call Center Rep for our corporate office in San Antonio, TX. In this position the Bilingual Spanish Customer Service / Call Center Rep will be fielding in-bound calls from customers and assisting them with any questions they may have regarding our services/product, and/or accessing the website; resetting passwords, assisting with site navigation, etc.
High School Diploma or equivalent
Minimum of two years of Customer Service or Call Center experience
Excellent written and oral communication skills
Ability to work in a structured environment and adhere to regulatory and compliance requirements
Strong interpersonal skills; professional, courteous, friendly, and empathetic
Problem-solving skills, analytical skills, and detail-oriented
Ability to positively adjust to a rapidly changing environment
Strong computer skills; proficient with MS Word, Excel, and Outlook
Ability to deal with customers in a professional manner, including handling irate customers in a way that brings the interaction to a positive conclusion
Bilingual Spanish is REQUIRED!
This is a full-time, M-F position. We offer a competitive hourly pay rate, excellent benefits, and a casual/fun work environment.