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Samsung Electronics America Sr. Manager, Business Analytics in Plano, Texas

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

Position Summary

The Senior Manager, Business Analytics is responsible for leading all sales and business analysis activities to drive cross category growth initiatives for unlocked and strategic accounts. Key responsibilities of this role includes, leading and enabling informed decision making through holistic and thoughtful analytics. Identifying revenue and profit generating opportunities by collaborating with sales, product and channel marketing teams. Driving optimization through an informed and consultative approach in a fast paced and constantly evolving environment. Reporting to the Director – Strategy and Category Management, the person in this role will support the department's objective.

Role and Responsibilities

  • Lead sales analytics and reporting by analyzing Total Addressable Market (TAM) and estimating market share for strategic customer accounts. Advise leadership about gaps and opportunities to enable data-driven decision making

  • Establish deep knowledge base for industry, competitive trends and provide thought leadership by analyzing channel, consumer, and marketplace dynamics for cable operators, national and regional strategic accounts

  • Analyze sales promotions for effectiveness (attainment of program objectives) and efficiency (cost optimization) and provide insights and recommendations to executive level management

  • Manage scenario planning and analysis for quarterly sales and business planning initiatives for setting cross-segment revenue growth strategy

  • Provide leadership in developing best practices for consistent weekly and monthly reporting of key KPIs across customers/channels. Consolidate intra-department reporting by finding synergies within reporting efforts and analytics

  • Lead team efforts to build and automate management dashboards and other reporting tools that can be utilized across the Sales organization, shared with other departments as well as the Management team

  • Lead strategic and ad hoc analytics initiatives to better understand customer/channel behavior

  • Establish and maintain strong market sensing partnerships with syndicated market research organizations such as Strategy Analytics, IDC, NPD, Baystreet Research etc.

  • Become established as a recognized subject matter expert for analytics and serve as a resource to the business, facilitating knowledge transfer and overseeing proper application of continuous improvement methodology and tools

  • Demonstrate end-to-end process perspective, providing data collection, analysis and thorough documentation of processes

  • Collaborate with a large and diverse team in the areas of technical, interpersonal, and financial acumen.

Required Qualifications

  • Bachelor’s degree in Science, Finance, Economics or Statistics from a Top Tier institution; MBA highly preferred

  • 12 or more years’ experience performing strategy and data analytics in top tier Investment banks or consulting firms

  • Expert level abilities in using Microsoft Excel, VBA and Tableau

  • Strong financial acumen, data visualization, statistics and analytics experience

Preferred Qualifications

  • Ability to influence strategies and make decisions using a data driven approach

  • Ability to use a structured problem solving approach in an ambiguous situation

  • Plan, organize and prioritize multiple projects in a fast paced environment

  • Ability to synthesize complex business information and make professional business presentations. Excellent oral and written communication.

  • Ability to establish and develop data models, scenario based analysis and other deep analytical approaches to solve business and sales problems

  • Ability to work in a team environment, working against individual and shared objectives

  • Ability to accept tasks and work to resolve problems, when only broad and general guidelines exist

Necessary Skills & Attributes:

  • Develop and maintain excellent working relationships with all assigned levels within and outside the company.

  • Plan, organize, and prioritize multiple assignments and projects.

  • Review detailed product development, marketing documents and media materials as needed.

  • Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.

  • Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.

  • The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.

Physical/Mental Demands and Working Conditions:

  • The position requires the ability to perform the essential duties and responsibilities in the following environment:

  • Work is generally performed in an office environment.

  • Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.

  • The movement and transportation of equipment, most of the time under 25 pounds.

  • Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.

  • Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.

  • Frequently works additional hours beyond normal schedule.

  • Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.

  • #LI-PM1

Skills and Qualifications

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  • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( ).