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JCPenney Digital Senior Specialist - Homepage in Plano, Texas

Digital Senior Specialist - Homepage

Location:Plano, TX, United States ( -

Job ID:1104986Corporate Positions


Job Type:Full-Time

Date Updated:Jun 10, 2021

Digital Senior Specialist - Homepage

The Digital Senior Specialist - Homepage will report to the Digital Manager/Director and be responsible for content management and strategic execution with cross functional teams. This is a role within the Homepage Team with a primary responsibility to drive alignment and strategy execution to drive sales, conversion and deliver the best customer experience.

Primary Responsibilities:

  • Develop detailed content linking briefs in accordance with strategic priorities as a preliminary framework of homepage customer journeys

  • Drive quality assurance through daily audits to ensure accuracy and optimization of customer facing deliverables

  • Deploy agile content changes based on customer insights and real time business results

  • Provide actionable insights on the business to improve digital presence and customer journeys

  • Research market trends and provide competitive insights to identify white space, improve our online presence and drive the business

  • Partner closely with cross functional teams to support the end to end campaign development and track multiple project deliverables, ensuring marketing and merchandising objectives are met

  • Operational Excellence: Manage the content set up process with attention to detail, ensuring assets go into production as intended with optimal linking

  • Utilize standard content and project management tools to measure progress on creative deliverables and content set up

  • Champion operational best practices and assist with continued cross functional education

    Core Competencies & Accomplishments:

  • Bachelor’s Degree in related field

  • 3-5 years’ experience in Ecommerce or Retail

  • Prior experience with CMS tools is preferred

  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

  • Demonstrated ability to self-motivate and follow through on projects and be highly detail oriented

  • Excellent ability to communicate (written and verbal) with multiple levels of leadership as well as cross-functional business and technical teams.

  • Creative problem solving, organization, attention to detail, flexibility and adaptability are crucial to the success of this role.

  • Dynamic, Agile, self-starter with excellent communication skills

  • Ability to interpret data into actionable recommendations that align with the strategic direction of the company.

    What you get:

    We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

    About JCPenney:

    JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico, and at the Company’s flagship store, ( . JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, JCPenney employs more than 60,000 associates worldwide and has served customers for over 119 years, playing a vital role in the communities it serves. For additional information, please visit ( and follow JCPenney on Facebook , Instagram , and Twitter .

    For more opportunities to join our team please visit our careers page ( .

Job Title:Digital Senior Specialist - HomepageLocation:Plano, TX, United States ( -Job ID:1104986

J.C. Penney Company Inc.

Plano, Texas