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Conduent Data Management / Administrative Specialist in Plano, Texas

About Conduent

Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients  in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through  toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.

Job Description

We are looking for a highly motivated and qualified Administrative Specialists.

The primary responsibility of this role is to provide accurate and timely handling of requests for payment research, customer overpayments, odometer validations, account maintenance, and thru billing.

What You’ll Be Doing

  • Demonstrate complete focus to ensure Customer First mindset

  • Working independently under little supervision

  • Researching financial transactions in multiple systems and performing required financial transaction on assigned work accurately.

  • Researching and performing actions to verify information before posting of requests

  • Processing and researching checks received on all accounts including notification of proper departments, such as Paid in Full payments.

  • Identifying and verifying plate information for violations and parking tickets.

  • Accurately comply and process all work orders on Odometer requests

What You Bring

  • Knowledge of accounting principles including debit and credit functions.

  • Ability to balance and reconcile financial transactions.

  • Ability to discern the differences between a financial transaction and a non-financial transaction.

  • Thorough understanding of interconnected relationships between financial transactions and how they relate to other systems, i.e.,

  • Thorough ability to follow published standard operation procedures as well as interpret instructions and notes from customers and associates on what the intent was of a financial transaction.

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

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