Goodwill Industries of Central Texas, Inc. Merchandise Processor- Star Ranch - (CT23311) in Pflugerville, Texas

Job Description:

JOB TITLE:Merchandise Processor

SUPERVISED BY:General Manager and Assistant Manager


Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our ten-year vision is to transform the lives of 100,000 Central Texans through work.

* Work. Empower. Transform.*

* Join the team whose work empowers people to transform their lives.*

POSITION SUMMARY: Partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.


1.Sort and process merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.

2.Accurately and timely record and monitor donations.

3.Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.

4.Stay abreast of brand name, designer labels, current and vintage styles.

5.Sort apparel into boutique, sellable, and salvage categories according to quota.

6.Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.

7.Count pieces of clothing and record on Daily Hanger Report.

8.Place non-sellable merchandise in the appropriate container.

9.Price all sellable items for the retail store.

10.Maintain a pace at which one is able to meet daily quota for pieces processed.

11.Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.

12.Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.

13.Maintain a professional demeanor at all times.

14.Comply with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.

15.Demonstrate ethical behavior and comply with Corporate Compliance Program.

16.Participate in store meetings and trainings.

17.Adhere to work schedule set by supervisor.

18.Meet mandatory yearly training requirements.


1.Maintain a clean, safe and organized work environment, including production area.

2.Maintain a professional appearance adhering to Goodwill uniform standards.

3.Assist donation attendant in the collection and processing of contributed merchandise.

4.Communicate GCT’s mission and vision effectively to our donors and customers.

5.Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.

  1. Perform other duties as directed.


This position has no supervisory responsibilities.


  1. A minimum of six months of previous work experience, or the equivalent educational or vocational experience.

  2. Ability to effectively communicate in English with customers and GCT associates.

  3. Good listening skills.

  4. Ability to solve problems.

  5. Ability to provide exceptional customer service to all of our customers in a friendly and engaging way.

  6. Ability to read, write, and understand basic instructions.

  7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift) 8. Ability to lift up to 30 pounds frequently.

  8. Ability to pass post-offer lifting test.


  1. High School Diploma or GED.

  2. Six months previous experience working in a warehouse or retail environment.

  3. Previous experience working with merchandise pricing.

  4. Basic computer skills.

  5. Multilingual with fluency in English


$9.00/hour with eligibility for incremental pay increases throughout your first year. You are able to increase up to $10.05/hour by the end of your first year based on performance and attendance..

We provide a comprehensive benefits package, including medical, dental and retirement plan, training opportunities and a professional work environment.

Apply online at Application must accompany resume.

Must be able to pass background screen.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-897-7781.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requisition ID: CT23311

Job Title: Merchandise Processor- Star Ranch

Job Type: Full-Time

Location: Pflugerville, TX

Post Date: 11/09/2018

DIVISION: Donated Goods