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Buc-ee's, Ltd. Retail Support Technician in Pearland, Texas

The Retail Support Technician’s primary duty is to support all of the point of sale systems that directly interface with the customer. Candidates must have previous retail support experience and possess excellent troubleshooting skills in order to be considered for this role.

The essential job functions include, but are not limited to:

  • Analyze, troubleshoot, and respond to requests for technical assistance

  • Work directly with store personnel and operational management, to support retail and infrastructure technology

  • Assist other IT staff in supporting infrastructure by providing technical or hands on assistance

  • Create and provide documentation of work performed on computing devices through approved tracking system

  • Utilize approved tracking systems to accurately document hardware and software deployed

  • Maintain current knowledge base of technical solutions available for other IT staff as needed to replicate

  • Assist with detection and enforcement of PCI requirements within the environment

  • Implement Information Technology policies in accordance with the IT Infrastructure and Operations Guide

  • Perform other duties as required and/or assigned

  • Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

  • Bachelor degree in information technology / computer science or a related field preferred

  • Minimum of 5+ years of relevant point of sale support experience

  • NCR point of sale experience preferred

  • IT Certification a plus

Buc-ee's, Ltd. is an Equal Opportunity Employer

ID: 2020-4819

External Company Name: Buc-ee's Ltd

External Company URL:

Street: 11200 W Broadway Street