UnitedHealth Group Patient Services Representative - Mobile Clinic Team - Healthcare, WellMed - San Antonio, TX in NEW BRAUNFELS, Texas
Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm) The Patient Services Representatives is responsible for scheduling patients, coordinating schedules with PCP offices, collecting and distributing test results and ensuring a professional and courteous environment in supporting physician offices and staff.
Primary Responsibilities: Greats patients and providers via mobile team helpdesk Answers phones and schedules screening appointments for patients and physicians using scheduling system Assists providers with distribution of medical results from mobile team screening clinics Interacts with patients and providers via phone and provides accurate, timely and responsive information about the mobile team processes Coordinates health screening clinics and routes all paperwork as required to meet physician and quality clinic process requirements Arranges transportation to and from health screening clinics Ensures efficient telephone communication with patients and providers Must be able to recognize and respond appropriately to priority situations by transferring calls to provider, supervisor, or mobile team staff Establish and maintains effective working relationships with physicians, staff and other departments Follows written protocols and procedures of mobile team Documents work processes effectively and as required by procedure Demonstrates courtesy and willingness to assist towards patients and their families Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed in timely manner Performs all other related duties as assigned This position is a major part to the “Mobile Clinic Team”.
The main office is located near Network Blvd., 78249 / Medical Ctr. Required Qualifications: High school graduate or GED 1+ years of related work experience including data entry Working knowledge of medical office procedures and medical terminology Ability to accurately sort and file materials by alphabetic or numeric systems Preferred Qualifications: ICD 9 and CPT coding experience Effective communication and customer service skills Physical & Mental Requirements: Ability to lift up to 100 pounds Ability to push or pull heavy objects using up to 100 pounds of force Ability to stand for extended periods of time Ability to use fine motor skills to operate equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving Careers with WellMed.
Our focus is simple.
We're innovators in preventative health care, striving to change the face of health care for seniors.
We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services.
We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness.
Our providers and staff are selected for their dedication and focus on preventative, proactive care.
For you, that means one incredible team and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment. Job Keywords: WellMed, Healthcare, Bilingual, Patient Services Coordinator, PSC, Clinical, Representative PCC, Patient Care Technician, San Antonio, New Braunfels, Seguin, Gonzales, Shiner, Yoakum, Boerne, Floresville, Helotes, 78249,Texas, TX 26192dbc-e3c6-4b3f-87c4-8171db5ff15b
Patient Services Representative - Mobile Clinic Team - Healthcare, WellMed - San Antonio, TX Texas-San Antonio 764218