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Robert Half International Customer Service Representative in Midland, Texas

Description If you love building solid customer relationships and want to work in the growing Insurance industry, you might be the Customer Service Representative OfficeTeam is looking for. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. If you're looking for work in Midland, Texas and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you! If you thrive in a dynamic, rapidly-changing call center, this job could be for you.

Major responsibilities

  • Field and send written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

  • Receive and place telephone calls Requirements - Customer service and office administrative skills

  • 2+ years of past relevant experience

  • Casualty Insurance experience

  • Well-founded grasp of data entry

  • Customer Contracts experience preferred

  • Strong familiarity with CRM

  • Property Casualty Insurance experience

  • Proven knowledge of Microsoft Word

  • Microsoft Excel experience highly desired

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Sound written and verbal communication skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent problem solving skills in Microsoft Office applications

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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