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Kelly Services Branch Manager in Lufkin, Texas


Job Description : The Branch Manager is responsible for overseeing the day-to-day operations for this facility including managing site staff, recruiting and retaining volunteers, and maintaining positive relationships with community resource personnel.

Job Responsibilities:

  • Oversees Supervisor and Warehouse Associate on a daily basis.

  • Occasionally travels to sister facility in Tyler or surrounding area for meetings.

  • Ability to use all equipment in the resource center, including computers.

  • Communicates with Supervisor and Warehouse Associate to determine volunteer needs.

  • Recruits community volunteers to assist with food distribution.

  • Assists with directing volunteers to ensure effective service.

  • Creates and maintains relationships with additional community resources that will benefit pantry clients.

  • Coordinates and communicates schedules with additional community resources to provide supplemental assistance to pantry clients.

  • Responds to request for information in a timely manner.

  • Assists in coordinating appreciation for the volunteers

  • Assists in coordinating training events for volunteers.

  • Speaks to various groups to educate them about the purpose and role of the non-profit organization in the community.

  • Assists in keeping accurate records and reporting

  • Communicates with other staff members regarding the facility schedule.

  • Provides excellent customer service to clients.

  • Places orders for facility materials and equipment through the designated contact.

  • Remains knowledgeable of current inventory and inventory levels. Performs monthly inventory counts, as instructed by physically counting and accurately recording product quantity and type, notifying the Program Services Director immediately of discrepancies or problems.

  • Ensure compliance with all state-funded programs

  • Other duties assigned on an “as needed” basis.

Qualifications :

  • Ability to work in multiple computer programs.

  • Strong public speaking skills.

  • Ability to prioritize work and multi-task to complete work in timely fashion.

  • Ability to problem-solve on various issues

  • Ability to work well with persons of varied sexual preference, racial, ethnic, cultural, socio-economic backgrounds, and with individuals who are differently-abled.

  • Ability to deliver services to those in need with compassion, clear boundaries, and good communication skills.

  • Ability to maintain confidentiality at all times.

  • Highly organized, motivated, attention to detail, and ability to remain flexible under pressure.

  • Ability to organize and set priorities.

  • Ability to effectively supervise staff members.

  • Ability to work effectively with minimal supervision.


  • Previous experience in customer service, logistics and/or operations management.

  • Experience in food distribution preferred.

  • Must have a high school diploma or equivalent. Associates or Bachelor degree preferred.

  • Experience with Microsoft applications

  • Ability to sit, type, and view a computer screen for long periods of time.

  • Ability to lift a maximum of 50 pounds and climb ladders.

  • Language, Mathematical Skills, and Reasoning Ability

  • English required, bi-lingual in Spanish preferred.

  • Ability to comprehend and interpret documents such as safety rules, operating and maintenance instructions and policy and procedure manuals.

  • Ability to prepare routine reports and correspondence.

  • Ability to communicate effectively with employees/clients of the organization.

  • Ability to apply common sense understanding to carry our instructions in written, oral or diagram form.

  • Ability to deal with problems involving variables in standardized situations.

  • Ability to work evenings and weekends when required.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.