Catholic Health Initiatives Scheduler - Surgery - Livingston (full-time days) in LIVINGSTON, Texas

Scheduler - Surgery - Livingston (full-time days)

Description

Position Summary:

Responsible for scheduling

outpatient diagnostic exams for the various departments. The scheduling of

exams includes obtaining accurate patient demographic, clinical and financial

information and the coordination of available resources to meet the needs of

the patient. may include billing responsibilities.

Position Responsibilities:

  1. Receive incoming telephone calls; from physician offices,

patients, or patient walk-ins and schedule the requested outpatient test(s).

  1. Collect the appropriate level of demographic,

clinical and financial information; including patient’s name, date of birth,

ordering physician, ordered test(s), diagnosis, telephone number(s) and payment

mode(s).

  1. Take into consideration the proper protocols for

conducting each ordered test(s).

  1. Assess the proper amount of time that is required

for the ordered test(s) and place the test(s) on the various department

schedules.

  1. Inform the physician office or patient of their

testing schedule, including time and location of each test, and any special

instructions for preparation for the testing schedule.

  1. Receive physician orders for future scheduled

events, verify accuracy of order and document receipt of order.

  1. Prepare the next day’s schedule and match all

“in-house” orders with that schedule. Research any missing orders that are

documented in the system but are not present in the department.

  1. Coordinate with the various department’s for

requests for same day add-ons or special situations requiring a department’s

approval.

  1. Review future day’s schedules for errors and

inconsistencies and make the necessary corrections.

  1. Review future day’s schedules for physician orders

and place the necessary calls to the physician’s offices to remind them to send

an order for their patient scheduled test(s).

  1. Prepare and send out various printed

schedules and audit reports, on a daily basis, for both departments and

physician offices.

  1. Maintain the scheduling system at optimum

operating efficiency by “closing out” scheduled events and archiving those

account to journal files.

  1. May be Responsible for timely, accurate billing of

all appropriate patient charges

Qualifications

Minimum Qualifications:

EducationLevel

High School Diploma/GED

Licensure/Certification

None Required

Knowledge,Skills, and Abilities

Regularly exhibits interpersonal

skills conducive to positive guest relations

Mature, poised, and possess good

judgment to deal diplomatically and effectively with a variety of people

Demonstrate effective communication

skills and interviewing techniques necessary for telephone contact

Must demonstrate the ability to

function as a member of a team

Medical Terminology

Attention to detail; high level of

accuracy

Typing

Test may be conducted: At least 40wpm

Must be able to work in a fast paced

environment

Experience

Two (2) years of related work

experience

Job Professional Non-Clinical

Primary Location TEXAS-LIVINGSTON-MEMORIAL HLTH SYS LIVINGSTON

Daily Schedule Days

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 1800001262

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.