Catholic Health Initiatives Scheduler - Surgery - Livingston (full-time days) in LIVINGSTON, Texas
Scheduler - Surgery - Livingston (full-time days)
Responsible for scheduling
outpatient diagnostic exams for the various departments. The scheduling of
exams includes obtaining accurate patient demographic, clinical and financial
information and the coordination of available resources to meet the needs of
the patient. may include billing responsibilities.
- Receive incoming telephone calls; from physician offices,
patients, or patient walk-ins and schedule the requested outpatient test(s).
- Collect the appropriate level of demographic,
clinical and financial information; including patient’s name, date of birth,
ordering physician, ordered test(s), diagnosis, telephone number(s) and payment
- Take into consideration the proper protocols for
conducting each ordered test(s).
- Assess the proper amount of time that is required
for the ordered test(s) and place the test(s) on the various department
- Inform the physician office or patient of their
testing schedule, including time and location of each test, and any special
instructions for preparation for the testing schedule.
- Receive physician orders for future scheduled
events, verify accuracy of order and document receipt of order.
- Prepare the next day’s schedule and match all
“in-house” orders with that schedule. Research any missing orders that are
documented in the system but are not present in the department.
- Coordinate with the various department’s for
requests for same day add-ons or special situations requiring a department’s
- Review future day’s schedules for errors and
inconsistencies and make the necessary corrections.
- Review future day’s schedules for physician orders
and place the necessary calls to the physician’s offices to remind them to send
an order for their patient scheduled test(s).
- Prepare and send out various printed
schedules and audit reports, on a daily basis, for both departments and
- Maintain the scheduling system at optimum
operating efficiency by “closing out” scheduled events and archiving those
account to journal files.
- May be Responsible for timely, accurate billing of
all appropriate patient charges
High School Diploma/GED
Knowledge,Skills, and Abilities
Regularly exhibits interpersonal
skills conducive to positive guest relations
Mature, poised, and possess good
judgment to deal diplomatically and effectively with a variety of people
Demonstrate effective communication
skills and interviewing techniques necessary for telephone contact
Must demonstrate the ability to
function as a member of a team
Attention to detail; high level of
Test may be conducted: At least 40wpm
Must be able to work in a fast paced
Two (2) years of related work
Job Professional Non-Clinical
Primary Location TEXAS-LIVINGSTON-MEMORIAL HLTH SYS LIVINGSTON
Daily Schedule Days
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 1800001262
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.