Exeter Finance Corp Manager IT Issue and Vendor Management in Irving, Texas
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
The Manager of IT Issue and Vendor Management will be responsible for ensuring IT issues, events, and risks are managed appropriately. In addition, the individual will perform IT vendor management activities to ensure adherence to corporate standards. This position will partner with several organizations, including Enterprise Risk Management, Enterprise Third Party Vendor Management, Corporate Procurement, and Internal Audit, in addition to all functions within the IT organization. Key Issues Management activities include registering, driving, and reporting all IT issue, event, and risk activities. Critical Vendor Management activities involve onboarding new IT vendors, managing existing IT vendors, and offboarding IT vendors
Enhance and execute the Issues Management program for all IT areas, providing both hands-on results as well as program oversight. Analyze data and deliver trending reports to senior leadership, highlighting key risk areas as well as key controls to ensure effective risk monitoring and management. Partner with the Enterprise Risk Management organization to ensure compliance to the program.
Develop and execute a centralized Third Party Oversight program for all IT vendors and suppliers, providing detailed vendor management results as well as program oversight. This includes the onboarding, monitoring, and offboarding of IT vendors and suppliers. Proactively partner with IT vendor managers to ensure not only compliance to the Third-Party Oversight program, but also to ensure vendor compliance with Exeter standards and performance expectations. Partner with Enterprise Third Party Risk Management to ensure compliance with the corporate vendor management program.
Create and deliver thorough, concise and comprehensive presentations and reports that convey meaningful insight into key Issue and Vendor Management performance, findings, and trends.
Establish and maintain effective working relationships with key business partners and leadership. Support and executes the requests of other departments/internal business partners.
Complete other duties as assigned.
Education and Experience
College degree or equivalent work experience, preferably with a focus in Information Technology.
Six (6+) plus years of related experience, preferably with three (3) in IT Risk or Vendor Management.
One (1+) years of management experience.
Experience in the auto or finance industry preferred.
Ability to influence and negotiate with senior leaders (across functions) to deliver issue/risk mitigation results as well as critical vendor management activities
Experience and ease in communicating with senior leaders, managers and regulators.
Individual should be analytical, flexible, team-oriented, have good interpersonal, communication and follow-up skills with strong attention to detail and ability to multi-task.
Skilled in organizing resources and establishing priorities
Exeter Finance LLC is an Equal Opportunity Employer.
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment.
We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more.
As an equal opportunity employer, we’re committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.