Citi IT Business Lead Analyst in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Other Location: United States,Florida,Jacksonville; United States,Illinois,Elk Grove Village

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18038680


Position Summary

This IT Senior Leadership role on the Management Team forIT will serve as a Technical Product Owner and key Subject Matter Expert for an assigned Customer Domain in support of the Citi Retail Services business. This Leadership position will work closely with Business Product Owners, Citi IT, Operations, Marketing, Risk, Partner Management, & marketing. As the leader of technology, this individual will facilitate and collaborate in: Strategy development, solutioning innovative ideas to address business objectives, maintaining long term technical road maps, providing insights on new and emerging technologies, and being the advocate for technical maturity, simplicity, and efficiency. This role demands developing strong relationship and engagement models to support the ongoing operation and growth of the business. The person chosen will be dynamic strategic leader with a strong background in; analysis, next-gen architecture, proposing and executing innovative solutions, strong communication/influencing skills and the ability to tie the technical execution with the business objects, cost/benefits and strategies imperatives.

Business Analysis Group Manager

  • IT Senior Leader on the Strategy & Transformation Team, Accountable for: technology strategy, stakeholder engagement, and innovation.

  • Develop/maintain technical strategy for the assigned Domain and oversee alignment with business objectives, communication with executives and stakeholders, and implementation of the strategy within the context and integration of Bank’s strategy.

  • Architectural understanding of current technology; API, Web services, cloud and demonstrate in-depth understanding of application to drive solutions. Provides technical leadership and expertise to ensure efficient design, development and implementation.

  • Build and sustain an interaction model within Stakeholders, business leaders, technology, business, and operations teams.

  • Collaborate with Senior Management and cross functional team on large initiatives, with oversight of technical execution.

  • Overall accountability of IT governance for Compliance, Information Security and Regulatory adherence for the domain.

  • Oversight of domain’s production environment working with Production Assurance teams in reviewing monthly production support dashboards, reviewing change reports and post-production validation processes. Lead initiatives to improve system stability through the reduction of production issues and Time-To-Restore.

About Citi

Citi, the leading global bank has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s Mission and Value Proposition explain what we do and Citi Leadership Standards explain how we do it. Our mission is to serve and as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.



  • Strong Leadership skills in, championing progress, working as a partner, delivering value for clients, and developing, coaching and mentoring high performing teams.

  • Senior to advanced level experience in Architecture, Technical Analysis with commensurate experience in direct or matrix people management.

  • Ability to make tough decisions and demonstrating high ethical standards and integrity

  • Experience in strategy development and leading large efforts executing that strategy

  • Background in budget development, tracking, and cost/benefit analysis.

  • Strong written & verbal communion, Influencing, and negotiating skills to interact with Partnership team, Sr. Management of Citi and Retail partners.

  • Required experience in IT Relationship Management in financial services.

  • Possess strong collaborating, influencing, and relationship building skills.

  • Aptitude to work independently with minimal direction in a fast-paced, changing environment - excellent prioritization skills a must.

  • Demonstrate ability to stay abreast of industry trends in strategy development and implementation to drive business values and customer satisfaction.