Texas Employer Hiring Event @ WFS - Humble in HUMBLE, Texas
Hiring Event @ WFS - Humble 5/30/2019 8:00 AM - 1:00 PM. Employer strongly encourages young adults ages 18 years old and up to apply. Customer Service Representative Duties: Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Requirements: High School Diploma/GED Minimum of six months customer service experience. Spreadsheet Software (Calc, Excel, etc) Word Processing Software (Word, WordPerfect, etc) Candidates who do not attend the Interviewing Skills training before the hiring event will not be allowed to interview with the employer. Candidate must pass drug screen and background check. Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's employment.