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Deloitte Manager, Learning and Development - Vendor Training and Operations in Houston, Texas

Manager, Learning and Development - Vendor Training and Operations

Do you enjoy working with clients on projects which promote a holistic approach to learning and development and are looking to take your career to the next level?

At Deloitte, the chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients. Our team is experiencing high growth and we are looking for professionals with a mix of L&D and project management experience to join us!

Work you’ll do

Oversee Vendor Training Requests

  • Act as a learning and talent development strategic advisor with internal clients, taking a consultative approach to understanding business needs and designing and delivering effective, innovative and high-quality technical training solutions. Build, manage and leverage positive, collaborative partnerships for a smooth customer experience with both the external vendor and the learner

  • Execute on technical training priorities of the Consulting business (including strategic alliances) using strong organization and project management skills through collaboration with COE members and business leaders and managers

  • Communicate and administer technical training request policies and procedures through our VTR tool to maintain consistency in what technical training is provided to our learners

Financial Allocation of Vendor Training Requests

  • Generate and review monthly analytics of vendor spend, including review of actuals, development of charge backs to US offerings and Global Member Firms, monthly and year end accruals

  • Follow up with key individuals within the Offerings or Global Finance on any variances identified to justify or close gaps

  • Assist Operations Senior Manager in administering Global contracts, including review of Member Firm and US billing, by leveraging strong problem-solving skills to address complex issues; proactively communicating challenges, and solutions

Consulting Development COE Risk Management

  • Support Operations Senior Manager in TPRM and Procurement (US/Global) workflows. Responsible for initiation and coordination of new Vendor approval requests including managing timelines and following up as necessary

  • Able to communicate with external vendors clearly and effectively to assist Risk Management in gathering necessary information

  • Report on status of Procurement and Risk reviews with COE team as well as internal stakeholders including progress, problems and suggested solutions

The team

The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education – development is a vital part of Deloitte’s leadership culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We strive to position our people to help tackle some of the most complex issues in business, our communities and society at large.

Category: Human Resources

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.