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IBM Insurance Claims Processing Transformation Delivery Leader in Houston, Texas


As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities

This is an Associate Partner position and will focus on program delivery for a large insurance claim transformation program program and over time will be expected to contribute to our continued growth through demonstrated success in client relationship management and business development.

You will help our government clients with technology enabled transformation to achieve their business objectives. In return, you can expect to learn leading practices in emerging technologies and exposure to a wide variety of business issues faced by the insurance industry in this era of business model evolution and digital change.

You will be expected to address the clients ongoing Claims Transformation imperatives through demonstrable understanding of their strategic objectives and most pressing business challenges, and bring thought leadership, insurance industry acumen & expertise and consulting skills to support the development and delivery of innovative solutions across the full Claims Management lifecycle.

  • Overall ownership for the successful delivery of the client Claims Transformation Program

  • Maintaining high client satisfaction by exceeding expectations and delivery excellence; build strong delivery teams with predictable performance

  • Working with delivery organizations to ensure staffing/talent strategy and investment is aligned with account growth and strategy

  • Translating winning proposals into referenceable client project delivery – leading medium to large project teams with responsibility for overall successful delivery

  • Inspiring and mentoring our consultants, with a focus on building expertise our clients value, external brand eminence and accelerating career advancement of strong/top performers

  • Advising clients on a variety of business process services that help identify, assess, manage, measure and transform the organization’s capabilities

  • Serving as a member of the practice leadership team, contributing to strategy, practice development, solution offerings development and talent management

  • Contributing to thought leadership and point of view materials aligned with leveraging insurance industry best practices in the Federal Government sector

  • Building senior line of business client relationships and a business pipeline of opportunities

  • Maintaining business controls for pipeline reporting and signings/revenue forecasting

  • Achieving personal signings, revenue and utilization objectives, in alignment with practice objectives

  • Understanding government client needs and respective commercial industry trends and develop winning strategies and proposals applying IBM’s delivery, consulting and technology and data capabilities

  • Reflecting IBM’s core values every day, in all interactions – internal and external

Required Technical and Professional Expertise

  • A Bachelor’s degree (preferably computer science, engineering, or related field) and approximately 20 years of related work experience; or a graduate degree (MBA or MS preferred) and approximately 15 years of related work experience.

  • At least 10 years of experience in a prior consulting or advisory role with at least 5 years of responsibilities for and demonstrated success in delivery, business development and account management with insurance clients (Strong preference for non-consulting experience to be in corporate role with isurance companies)

  • At least 5 years of relevant experience in any of the following areas:

  • Application/Package and technology platforms planning and implementation (e.g., Guidewire, Majesco, Oracle Insurance, Duck Creek, Insurity, OneShield, StoneRiver, Salesforce, Adobe, Unica/Interact etc.) across, Claims, Sales & Distribution, Policy Administration, Billing, Claims, Finance, Legal and/or Risk Management.

Preferred Technical and Professional Expertise

  • Awareness of emerging technologies (e.g. Robotics Automation, Predictive Analytics, Cognitive/AI, IoT, Drones, Blockchain, Social and Mobile) and their applicability in the insurance industry

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.