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Realogy Holdings Corporation Franchise Performance Consultant-Remote in Houston, Texas

8398BR

Franchise Performance Consultant-Remote

Atlanta

Georgia

Job Description

As a Franchise Performance Consultant, you will manage a regional book of business and report into the Vice President, Franchise Performance. You will service our real estate brokers/franchisees and their key staff (via field visits, video conference and phone support) from a business performance perspective with a focus on growing profitability, real estate agent count and company productivity. You may be assigned responsibilities to serve as Subject Matter Experts in specific areas of the business.

You will:

  • Assess the status and effectiveness of franchisee performance at the individual, team (e.g. marketing, finance) and organizational levels

  • Work with franchisees to establish short- and long-term goals for growth, productivity and profitability

  • Identify and effectively communicate opportunities for improvement in a franchisee’s organization

  • Formulate plans for implementation of recommendations

  • Aid franchisee in the creation of short- and long-term business plans

  • Routinely present and explain analysis of business performance to franchisees using metrics and data to highlight areas of success, opportunity, and deficiency in their organization

  • Serve as the trusted advisor and brand liaison to franchisee, helping them resolve issues in their organization as well as with the brand

  • Assist franchise sales team with communicating brand value proposition to franchise candidates

  • Coordinate support as needed for franchisee agent recruiting efforts

  • Suggest and resource training needed to maximize organizational performance

  • Assist learning team to conduct as many training sessions with franchisees/agents in book of business in order to grow per agent productivity

  • Identify issues with franchisees that may lead their operation to be classified as distressed, mitigating franchisee loss and maintaining business retention

  • Aid internal departments in the ongoing maintenance of the franchise relationship (franchise sales, finance, legal, contract admin, compliance, collections)

  • Aid in the franchise renewal process, including negotiating franchise agreement terms

  • Conduct a monthly Portfolio Review with VP, Franchise Performance

  • Establish an office visit plan based on a minimum number of in person visits per year to each franchisee

  • Conduct Post Opening Onboarding Support for new franchisees, including management of a specific checklist to provide broker support for their book of business, post opening, to ensure a smooth transition to the brand

  • Attend all brand events (annual conferences, broker retreat, regional events, orientations, and industry events) as needed

You possess:

  • Bachelors degree or equivalent years of business/real estate experience required

  • 5+ years experience consulting, managing, or owning a real estate brokerage preferred

  • In depth understanding of real estate brokerage business - experience owning, managing or consulting for a mid to large size brokerage firm preferred

  • Strong math, data analysis and research techniques

  • Demonstrated ability to coach and influence

  • Proven experience in project management of multi-phase projects

  • History of using analytical and creative thinking to solve complex issues

  • The ability to interpret and explain financial statements of an enterprise (P&L, Balance Sheet)

  • The ability to identify and explain business model of franchisee

  • Ability to balance the need to advocate for both company and franchisee priorities

  • Negotiation experience

  • Ability to travel, occasionally on weekends (up to 75%) when appropriate and advisable

  • Knowledge of real estate industry competitor business models and real estate industry trends strongly preferred

This position can be performed anywhere except Colorado.

#LI-AM1

#LI-Remote

Employment Type

Full-time

Company

Better Homes and Gardens Real Estate LLC

About Us

Realogy Holdings Corp. at http://www.realogy.com/ (NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate at https://www.bhgre.com/ , Century 21® at https://www.century21.com/ , Coldwell Banker® at https://www.coldwellbanker.com/ , Coldwell Banker Commercial® at https://www.cbcworldwide.com/ , Corcoran® at https://www.corcoran.com/ , ERA® at https://www.era.com/ , Sotheby's International Realty® at https://www.sothebysrealty.com/eng . Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy's affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.

At Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.

You’ll find our commitment to diversity reflected in our achievements:

  • Forbes 2020 Best Employers for Diversity.

  • Recognized on the 2020 Human Rights Campaign Corporate Equality Index .

  • Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.

  • First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ+ as protected classes.

With diversity, we succeed together. We hope you’ll join us.

Better Homes and Gardens Real Estate LLC is a subsidiary of Realogy Holdings Corp. Better Homes and Gardens Real Estate LLC at https://www.bhgre.com/ is a dynamic real estate brand that offers a full range of services to brokers, sales associates and home buyers and sellers. Using innovative technology, sophisticated business systems and the broad appeal of a lifestyle brand, Better Homes and Gardens Real Estate LLC embodies the future of the real estate industry while remaining grounded in the tradition of home. The growing Better Homes and Gardens® Real Estate network includes nearly 13,000 independent sales associates and more than 370 offices serving home buyers and sellers across the United States, Canada, Jamaica, The Bahamas, Australia and New Zealand. Better Homes & Gardens® is a registered trademark of Meredith Corporation licensed to Better Homes and Gardens Real Estate LLC and used with permission. An Equal Opportunity Company. Equal Housing Opportunity. Each Better Homes and Gardens® Real Estate Franchise is independently owned and operated.

EEO Statement

EOE AA M/F/Vet/Disability

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