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CommonSpirit Health Epic Credential Trainer in HOUSTON, Texas


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.



Responsible for assisting in the development and implementation of Epic training programs within the Epic application. Assist in developing and maintaining training materials as well as delivering training through the mediums deemed appropriate by management and/or senior staff (e.g. classroom, one-on-one). Administer proficiency assessments and evaluation processes to determine compliance and understanding by participants. Collaborate with other members of project and training team to assist in developing and maintaining the training program.


  1. Assist in developing and implementing training programs and materials to support users of Epic applications and clinical information systems.

  2. Review, understand and interpret clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content.

  3. Identify opportunities for process improvement in support of Epic training initiatives.

  4. Responsible for managing classroom logistics, including set-up, materials, supplies, and equipment prior to conducting Epic training classes.

  5. Communicate training environment issues or curriculum updates to Principal Trainers to ensure updates/changes are made timely and continue to meet end-user needs.

  6. Analyze system reports to ensure training is accomplishing desired objectives, and make recommendations for improvement.

  7. Maintain knowledge and stay updated on Epic system changes and enhancements.

  8. Review new application enhancements/upgrades and assist with development of implementation and rollout plans to impacted departments and users.

  9. Participate in the Credentialed Trainer Program and maintain credentialing in assigned Epic application module.

  10. Additional duties as assigned.


Education and Licensure Required:

*High School Diploma/GED

*Epic credentialing required

Minimum Experience:

*One (1) year experience developing training programs in an academic medical center setting using adult learning theory

*Experience with Epic Ambulatory/Inpatient end-user training delivery at 2-3 implementation sites prior to go-live

*Successfully credentialed in one (1) Epic module within 90 days of employment

Minimum Knowledge, Skills, and Abilities:

*Demonstrated training delivery experience and ability across EPIC applications and/or EMR systems

*Excellent customer service skills

*Highly effective written and verbal communication and interpersonal skills

*Strong organizational skills in managing multiple priorities

*Proficient in Microsoft Office applications Word, Excel, and PowerPoint, as well as Learning Management Systems (LMS)

*Knowledge of technical instructional design techniques for instructor-led and individual on-the-job learning and related software applications

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CommonSpirit Health participates in E-verify.

Requisition ID 2021-170541

Employment Type Full Time

Department Clinical Informatics

Hours / Pay Period 80

Shift Day

Standard Hours Monday - Friday (8:00 AM - 5:00 PM)

Facility / Process Level : Name CHI St. Luke's Health


Equal Opportunity CommonSpirit Healthâ„¢ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.