FinishMaster Customer Service Representative in Houston, Texas

As a Customer Service Representative you will be responsible for improving customer relations by providing professional product knowledge and service, through interpersonal and telephone skills, in an accurate and detailed manner. Enjoy building relationships with your customers and at the same time provide customer service that will WOW them!

We are seeking a customer service associate that preferably has paint experience and will provide accuracy and courtesy with every customer experience! If you don't have automotive paint experience, great customer service skills and the desire to expand your knowledge in a new industry, is a plus!

FinishMaster is currently accepting applications for our Customer Service position for the Houston, TX location.

As a full-time FinishMaster employee you are eligible for a competitive benefits package including:

Employee discounts & assistance program

Medical, dental, and vision plans

Life insurance & short-term disability

Pet insurance

Paid time off & holiday pay 401K Contributions and Investments

ESSENTIAL FUNCTIONS:

  • Take orders quickly, accurately, and according to company policies.

  • Pull and invoice all orders quickly and accurately.

  • Wait on walk-in customers.

  • Will learn knowledge of the products we carry, their location, part number, usage and common product problems and their solutions.

  • Will learn policies and procedures for receiving stock.

  • Know and follow return policies and procedures.

  • Know monthly specials, sale items, and promotions.

This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time.

EDUCATION:

Mandatory Requirements-

  • High school diploma or equivalent with general autobody emphasis.

Preferred Requirements-

  • One year certificate from college or technical school with emphasis in product usage, customer and interpersonal relations.

EXPERIENCE:

Mandatory Requirements-

  • Minimum, one year general knowledge of products and their usage.

Preferred Requirements-

  • Minimum, one year specific experience/training including applicable paint/tint schools; hands-on training or body shop experience.

OTHER REQUIREMENTS:

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

Physical Requirements (This job may require the ability to perform any of the essential functions contained in this description. These may include, but are not limited to, the following requirements. Specific requirements for a job will be identified at the time of employment. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements):

  • Ability to lift/carry product and boxes (up to 40 pounds) as required.

Ability to enter and retrieve information from the computer.

Working Conditions:

  • Works in store conditions.

FinishMaster, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job ID: 2018-1538

Street: 11610 Bammel North Houston Rd