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iland Internet Solutions Corporation Cloud Networking Engineer in Houston, Texas

iland is looking for an experienced Cloud Networking Engineer to provide customer-facing support of iland’s cloud network systems, including configuration, troubleshooting, monitoring, and escalations. This is a full-time position based in our Houston, TX office.

Responsibilities

  • Act as a networking escalation engineer for complex customer problems, including participation in on-call rotation

  • Document work in company ticketing system and create/maintain documentation in knowledge base

  • Provide accountability over all responsibilities assigned regarding iland’s cloud network systems

  • Manage and troubleshoot networking configurations, including switches, firewalls, load balancers, and IPSEC VPNs

  • Implement and administer network security hardware and software, enforcing the network security policy

  • Provide overflow capacity for Cloud Services deployment engineering functions, as needed

  • Assist iland’s Solution Architect team in customer network designs, as needed

  • Pursue advanced certifications and stay abreast of current technologies in the Cisco/VMware product space

  • Provide mentoring and training to junior staff

Requirements

The following skills represent the minimum requirements to be considered for this position:

  • Bachelor’s degree in technical discipline

  • 5+ years recent experience as a technical, hands-on, Cisco-based network engineer

  • Cisco CCNP/CCIE certified with documented work experience

  • Experience working with global data center environments

  • Excellent network troubleshooting skills

  • Experience with Cisco Nexus, Catalyst, and ASA/ASR hardware platforms

  • Being a customer focused role, excellent communication, high energy, a positive attitude, and aptitude for professional growth is a must

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

  • Experience with virtualization clusters (VMware) and software defined networking, VMware NSX

  • Working experience with internet routing protocols, such as BGP and OSPF

  • Experience with Citrix, Fortigate, Netscaler, SonicWall, and Juniper equipment

  • Professional experience in a consulting or other enterprise customer-facing technical support role

  • Experience with network design and architecting network topologies for diverse environments

Benefits

  • Competitive Salary

  • Bonus Plan

  • Stock Plan

  • 401k Plan with Company Match

  • PPO Healthcare Insurance Plan

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Short-Term Disability Insurance

  • Long-Term Disability Insurance

  • Paid Vacation & Holidays

  • Extensive Training

About iland

iland has been in business for over 20 years and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

  • Gartner Magic Quadrant Disaster Recovery as a Service Leader: 2016-2018

  • Zerto Service Provider of the Year: 2016 & 2017

  • Veeam Innovation Award Winner: 2018 & 2019

  • Veeam Service Provider of the Year: 2016

  • The Forrester Wave Leader DR-as-a-Service Providers: 2017

  • Houston Business Journal #1 Best Place to Work: 2012, 2013, 2016, 2017

  • Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012 & 2013

  • Houston Business Journal Houston Fast 100: 2012 & 2013

  • Cisco Cloud Managed Service Provider (Cisco Powered)

  • VMware Global Service Provider Partner (VSPP) of the Year: 2010-2012

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