Academy Sports + Outdoors Store Director #185 - Garland, TX in Garland, Texas
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Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
WORK EXPERIENCE: At least five years of management experience in a complex, large format store
EDUCATION: Bachelor’s degree in relevant field of study or equivalent years of related work experience required
ATTENDANCE: Regular attendance required.
SKILLS & ABILITIES:
Leadership skills to inspire, lead and manage a large retail organization
Customer service skills to train store associates
Entrepreneurial skills to diagnose and capture sales opportunities
Operational and execution skills to manage store supply chain, maintenance and other activities
Employee relations expertise to drive associate recruitment and retention
Ability to interpret and communicate policies and initiatives to store associates to drive execution
Financial planning and budgeting experience to achieve financial objectives
Ability work flexible hours such as evenings, weekends, and holidays as necessary
Ability to travel periodically to assist in other stores as needed
Primary Objective: Provide leadership to a store in order to achieve customer service, associate engagement and profitability goals.
Oversees an assigned store to inspire and lead associates while driving sales
Drives customer service through leading by example and providing hands on customer service training
Serves as the primary communication channel to store associates on policies, procedures and sales opportunities
Conveys Academy’s entrepreneurial and sales oriented culture to capture and preserve market share
Maximizes employee retention through utilization of best practices in hiring and mentoring
Manages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury and risk management
Drives in-store training processes to provide excellent customer service, associate product knowledge, process understanding and risk management
Provides strategic regional merchandise insights to Academy’s merchant organization from personal insights and customer feedback
Drives store profitability by driving sales and managing expenses including payroll, maintenance, shrink and other controllable expenses
Provides strategic insights on regional attributes related to competition, economic trends, marketing opportunities and other variables
Participates in Academy’s budgeting process by assisting in the development of sales objectives
Oversees the performance management and career-pathing process for assigned store to ensure career development goals are met
Fosters Academy’s community involvement to drive sales and customer awareness
Champions Omnichannel initiatives to drive in-store customer service and online sales
Partners with marketing team to drive customer traffic through grass roots and localized marketing
Develops, coordinates and delivers performance evaluations and career-pathing objectives for store associates
Stays abreast of retail trends
Required to learn company policies and procedures
Required to learn company safety rules
Duties may change and associates may be required to perform other duties as assigned.
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.
Academy® Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy® culture for over 80 years. With more than 20,000 team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.