American Airlines Manager, Health and Wellness Communications in Ft Worth, Texas

Location: AA Headquarters 1 (DFW-HDQ1)

Additional Locations: None

Requisition ID: 24143


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This position will report through Global Communications and will be heavily connected to our Benefits and Wellness teams.

Specifically, you’ll do the following:

  • Lead and coach the Benefits and Wellness communications team, providing team members with the expectations, tools and guidance to execute well

  • Serve as subject matter expert when it comes to benefits and wellness communications

  • Develop communications that go to frontline team members, including videos, blogs, websites, industry-comparisons and senior leadership communications

  • Develop plans to communicate corporate initiatives to all workgroups, focusing on how decisions affect them

  • Lead Annual Enrollment communications, including gaining buy-in from leadership regarding our overall strategy and translating that into communications that make sense for team members

  • Oversee Annual Enrollment roadshows and other health and wellness events throughout the year

  • Manage relationships with certain third party vendors

  • Benchmark with other large employers and industry experts to develop a best-in-class communications strategy

  • Keep an eye on both internal and external news and communications to ensure we’re addressing issues and topics that our team members care about



  • Minimum of 6-8 years relevant work experience in communications, marketing or a related field

  • Experience with benefits- or wellness-related topics is a plus

  • Bachelor’s degree or equivalent experience/training

  • Strong analytical skills, quantitative ability, solution and detail-oriented

  • High level of professionalism and discretion in handling confidential information

  • Excellent written, verbal communication and presentation skills and experience in strategic communications planning

  • Strong team player with ability to work successfully at all levels of the organization

  • Ability to lead a team, manage processes, analyze and problem-solve

  • Thrive in a fast-paced atmosphere where you work under pressure and can meet critical deadlines

  • Must have excellent time-management skills with the ability to handle multiple projects at the same time and meet deadlines effectively, efficiently and independently

  • Excellent problem solving skills and the ability to research issues to determine root cause

  • Demonstrated proficiency in Microsoft office software (Excel, Word, Outlook and PowerPoint)

  • Ability to travel with some frequency depending on time of year or project

Additional Locations: None

Requisition ID: 24143

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.