Tenet Healthcare Patient Account Representative in Frisco, Texas

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!


Responsible for all aspects of billing, follow up and collection activity.

ESSENTIAL DUTIESAND RESPONSIBILITIES include thefollowing. Other duties may be assigned.

  • Responsiblefor all aspects of follow up and collections, including making telephone calls,accessing payer websites. Identifyissues or trending and provide suggestions for resolution. Accurately and thoroughly documents thepertinent collection activity performed.Review the account information and necessary system applications todetermine the next appropriate work activity.Verify claims adjudication utilizing appropriate resources andapplications. Initiate telephone orletter contact to patients to obtain additional information as needed. Perform appropriate billing functions,including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billingcompliance guidelines for electronic submission. Manage and maintain desk inventory, completereports, and resolve high priority and aged inventory.

  • Participateand attend meetings, training seminars and in-services to develop jobknowledge. Participate in the monthly, quarterly and annual performanceevaluation process with their Supervisor.Respond timely to emails and telephone messages as appropriate. Communicate issues to management, includingpayer, system or escalated account issues.


To perform this job successfully, an individual must be ableto perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skilland/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

  • Goodwritten and verbal communication skills

  • Intermediatetechnical skills including PC and MS Outlook

  • Intermediateknowledge of UB-04 and Explanation of Benefits (EOB) interpretation

  • Intermediateknowledge of CPT and ICD-9 codes

  • Intermediateknowledge of insurance collections and insurance terminology


Include minimum education, technical training, and/orexperience preferred to perform the job.

  • Highschool diploma or equivalent education

  • 0-4years of experience in Medical/Hospital Insurance related collections


The work environment characteristics described here arerepresentative of those an employee encounters while performing the essentialfunctions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essentialfunctions.

  • Office/TeamWork Environment

Job: Conifer Health Solutions


Title: Patient Account Representative

Location: TX-Frisco

Requisition ID: 1805019035