Great American Insurance Co. Claim Specialist in Frisco, Texas

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

The ECA Division provides an affordable alternative to Texas Workers' Compensation coverage via the Texas non-subscriber program. ECA has successfully developed and managed the leading non-subscription program in Texas.

ECA is currently searching for a Claim Specialist for our office in Frisco.

  • Reviews, investigates and evaluates coverage and liability of varying complexity and severity.

  • Drafts coverage position letters with moderate supervision.

  • Manages litigation; attends mediations, arbitrations, depositions, and trials as necessary.

  • Sets reserves within prescribed authority and submits written recommendations for reserves outside authority.

  • Demonstrates excellent judgment in the evaluation and handling of claims.

  • Conveys complex information to all appropriate parties, maintaining a professional demeanor in all situations.

  • Complies with applicable company procedures and policies, statutes, regulations, and other legal requirements governing claims handling.

  • Responds to inquiries from underwriters and producers.

  • Maintains necessary adjuster licenses, including completing required continuing education.

  • Performs other duties as assigned.

  • 5 or more years of related experience in general liability investigations, evaluations and accompanying litigation is preferred.

  • Bodily injury claims experience and advanced coverage analysis experience is required.

  • Ability to manage outside legal counsel, vendors and experts as necessary.

  • Detail oriented and strong organizational skills.

  • Exceptional customer service skills.

  • Demonstrates strong written, verbal and effective listening skills.

  • Significant experience working with Microsoft Office applications and electronic claim files is required.

  • Must be open to travel, including overnight travel as needed.

  • Bachelors degree or equivalent work experience and/or training.

ID: 24288

Travel Percentage: Up to 20%

External Company Name: American Financial Group, Inc.

External Company URL:

Telecommute: No