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Steel City Pops Team Lead - Waterside in Fort Worth, Texas

We are looking to hire a FUN, hard-working Team Lead to join our Waterside Team!

Our Team Lead's are our first contact with or customers! At Steel City Pops, we equip Team Lead's with the skills to succeed personally and professionally. Whether you’re promoted or move on to your next big adventure, we hope that you look back on your Steel City Pops experience having learned new skills, made new friends, and enjoyed some amazing pops!

What you’ll be doing:

  • Hiring, interviewing, and training

  • Growing our culture of fun

  • Scheduling the team

  • Leading in customer service excellence

  • Store marketing

  • Driving store profitability

  • Supporting the Operations Team

Who you are:

  • Humble leader with the heart of a coach

  • Experience leading a team

  • Consistent, reliable, and lover of details

  • Working knowledge of Google Suite

  • Likes gourmet pops (or just desserts really)

Some expectations:

  • Work most weekends

  • Lead in a respectful way

  • Hustle

  • Be solution-oriented

  • Provide excellent customer service, both internally and externally

What we’ll provide:

  • Compensation: $12 + tip share

  • Opportunity for growth

  • Experience running a business

  • Free pops!

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