Recaro Aircraft Seating Americas Inc. Spares Coordinator I in Fort Worth, Texas
The Spares Coordinator I / Order Administrator I is responsible for processing spare parts purchase orders and creating sales orders utilizing SAP for small customers / airlines located in Central and South America. Furthermore the Spares Coordinator I / Order Administrator I effectively responds to customer inquiries for spare parts via telephone, email, and EDI systems. Delivery performance to be managed and tracked for all orders.
Enter and process customer spares PO’s in SAP for small customers / airlines located in Central and South America.
Manage and track all open orders in SAP until each customer PO is completed and invoice is paid.
Regular interaction with customers via email and phone
Ensure consistent on-time delivery performance of spare parts per customer requirements meeting all RECARO’s standard quality requirements.
Communicate effectively and regularly with other Spares Coordinators and the Spares Operations Team to coordinate shipping schedule on due orders.
Coordinate with other departments like Quality, Logistics and Purchasing to ensure that material flow is constant
Assists Accounting Department in collecting overdue invoices from the customer
Support the Strategic Business Planning & Reporting group
Occasional customer visits in coordination with the responsible Technical Support Program Manager
Maintain Spares Master Catalog constantly and issue customer specific Spares Catalog once a year in coordination with the Strategic Business Planning & Reporting group
Follow company guidelines and safety policies
Participate in special projects as required.
The minimum education requirements include a High School Diploma or equivalent
A minimum of 1 year of experience as Spares Coordinator required
The position requires a basic understanding of aircraft seat parts,
The position requires a basic understanding of SAP, CDB, Microsoft Office (Outlook, Word, PowerPoint, Excel)
Must be able to read and interpret CMM (Component Maintenance Manual) to assist customers effectively with spare part purchase as needed.
Excellent oral and written communication skills required due to communication with customers and other internal departments,
Strong multi-tasking skills; ability to perform well under pressure in a fast pace environment,
Ability to solve problems with little or no guidance, along with the ability to make decisions quickly with limited information,
Excellent interpersonal skills.
Multicultural background is a plus
Ability to communicate in English and Spanish both written and verbally due to regular communication with customers located in Central and South America
External Company Name: Recaro Aircraft Seating Americas Inc.
External Company URL: https://en.recaro-as.com/
Street: 2275 Eagle Parkway