Recaro Aircraft Seating Americas Inc. Spares Coordinator I in Fort Worth, Texas

The Spares Coordinator I / Order Administrator I is responsible for processing spare parts purchase orders and creating sales orders utilizing SAP for small customers / airlines located in Central and South America. Furthermore the Spares Coordinator I / Order Administrator I effectively responds to customer inquiries for spare parts via telephone, email, and EDI systems. Delivery performance to be managed and tracked for all orders.

  • Enter and process customer spares PO’s in SAP for small customers / airlines located in Central and South America.

  • Manage and track all open orders in SAP until each customer PO is completed and invoice is paid.

  • Regular interaction with customers via email and phone

  • Ensure consistent on-time delivery performance of spare parts per customer requirements meeting all RECARO’s standard quality requirements.

  • Communicate effectively and regularly with other Spares Coordinators and the Spares Operations Team to coordinate shipping schedule on due orders.

  • Coordinate with other departments like Quality, Logistics and Purchasing to ensure that material flow is constant

  • Assists Accounting Department in collecting overdue invoices from the customer

  • Support the Strategic Business Planning & Reporting group

  • Occasional customer visits in coordination with the responsible Technical Support Program Manager

  • Maintain Spares Master Catalog constantly and issue customer specific Spares Catalog once a year in coordination with the Strategic Business Planning & Reporting group

  • Follow company guidelines and safety policies

  • Participate in special projects as required.

  • The minimum education requirements include a High School Diploma or equivalent

  • A minimum of 1 year of experience as Spares Coordinator required

  • The position requires a basic understanding of aircraft seat parts,

  • The position requires a basic understanding of SAP, CDB, Microsoft Office (Outlook, Word, PowerPoint, Excel)

  • Must be able to read and interpret CMM (Component Maintenance Manual) to assist customers effectively with spare part purchase as needed.

  • Excellent oral and written communication skills required due to communication with customers and other internal departments,

  • Strong multi-tasking skills; ability to perform well under pressure in a fast pace environment,

  • Ability to solve problems with little or no guidance, along with the ability to make decisions quickly with limited information,

  • Excellent interpersonal skills.

  • Multicultural background is a plus

  • Ability to communicate in English and Spanish both written and verbally due to regular communication with customers located in Central and South America

ID: 2018-1215

External Company Name: Recaro Aircraft Seating Americas Inc.

External Company URL: https://en.recaro-as.com/

Street: 2275 Eagle Parkway