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Robert Half International Help Desk Analyst I in Fort Worth, Texas

Description

Help Desk Analysts who love to work in an innovative and fast-paced work environment at a company in the Non-Profit industry will be interested in Robert Half Technology's new job opening. This job is for a creative with a talent for solving both routine and unique problems. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Fort Worth, Texas area and is a long-term temporary-to-full-time opportunity.

Your responsibilities

  • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

Requirements

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Basic networking concepts

  • Prior experience with IT support ticketing systems

  • Experience in user administration and bug fixing in a client server environment

  • Microsoft Office 365 experience preferred

  • Microsoft Office 365 experience

  • Command of Active Directory

  • Experience with End-User Support

  • Active Directory experience

  • Critical thinking, problem solving, ability to work independently

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $17.10 - $19.80 / Hourly

Location: Fort Worth, TX

Date Posted: May 22, 2020

Employment Type: Temporary

Job Reference: 04030-0011458385

Staffing Area: Technology u0026 IT

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