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Altisource Vice President, Originations Operations in El Paso, Texas


This role will be wholly responsible for establishing and implementing the strategic plan and managing day-to-day Operations functions for the Mortgage and Title businesses including:

Strategically reimagining the operations function and driving transformation

  • Designing and implementing world-class processes driven by lean process re-engineering and technologies including automation, robotics and Artificial Intelligence

  • Overseeing the management of highly complex and inter-dependent project schedules to deliver solutions on time, on-scope and within budget

  • Using analytics, A/B testing, usability studies and competitive analysis to influence strategic decision making

  • Defining and proactively monitoring key performance metrics and hands-on engagement to develop solutions

Driving organizational capabilities by:

  • Assessing organizational requirements for talent, technology and market presence and developing plans to meet those requirements

  • Structuring the global workforce to achieve optimal efficiency and effectiveness

  • Attracting, retaining and enabling employees at all levels through ongoing performance management, career development and employee engagement

  • Invigorating the business’s client management team to deliver exceptional service and responsiveness

Delivering a mind-blowing customer experience achieve the customer objectives :

  • Driving customer satisfaction and expansion of existing client relationships

  • Creating a streamlined process for seamless onboarding of new customers

  • Vivaciously achieving top results on client scorecards and hitting all requisite SLAs

  • Reinforcing and expanding a culture with strict adherence to compliant execution while meeting all regulatory and licensure requirements

Building the organizational culture and brand by:

  • Leveraging objectives and key results (OKRs) to create ongoing velocity and transparency

  • Championing the core values by living and evangelizing them

  • Driving an environment of compliance, customer centricity, innovation and performance


_Optimal Qualifications_

  • Proven experience in a senior leadership role(s) running large multi-location operations teams in mortgage or title industries (both would be optimal)

  • Knowledge/experience to drive the creation of a systematic operational engine

  • Experience leading a Business Unit(s) thru transformation

  • Hands-on experience in resource and location strategy, opportunity analysis, business case development, outsourcing and vendor management

  • Strong data analytics capabilities especially cost analysis and internal/external benchmarking

_Our Ideal Leader…_

  • Has a reputation for absolute integrity with a proven ability to build trusted relationships

  • Takes both a strategic and pragmatic approach to the development of the optimal business road map and develops the business in line with the road map

  • Embraces the OKR methodology which encourages transparency, agility and a test-and-learn mindset

  • Displays decisiveness in decision making and competitiveness in goal setting

  • Demonstrates commitment to superior customer service and operational excellence

  • Demonstrates strong analytical and problem-solving skills

  • Demonstrates strong communication skills with ability to influence and build consensus

  • Delegates responsibility while holding others accountable to rigorous performance objectives




  • Competitive base salaries - we believe the top talent deserves the top dollar!

  • 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

  • Comprehensive Medical, Dental, and Vision insurance plans

  • Tax-free Flexible Spending Account

  • Life insurance, short-term, and long-term disability

...And Happiness!

  • Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year

  • Free snacks, drinks and coffee

  • Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)

  • Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Reach out to our Talent Acquisition Team directly at* *if we can be of any assistance.

/At //Altisource// we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate //against any employee or applicant for employment// //on the basis of// race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status//./