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Methodist Health System MED ASST/PATIENT CARE COORD in Dallas, Texas

Your Job:

The Medical Assistant patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

  • High school Diploma or Equivalent required

  • Successful completion of Medical Assistant Program preferred

  • 1 year experience in direct patient contact in a medical setting

  • Proficient with technical office equipment including computers, printers, fax, copiers and telephones

  • Strong proficiency using Microsoft Office products

  • Strong oral and written communication skills

  • Bilingual skills preferred

  • Uses good problem solving skills.

  • Strong process orientation

  • Detail oriented, logical, and methodological approach to problem solving

  • Ability to provide vision and leadership

  • Ability to plan and schedule the work of others

  • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

  • Communicate clearly and openly

  • Build relationships to promote a collaborative environment

  • Be accountable for your performance

  • Always look for ways to improve the patient experience

  • Take initiative for your professional growth

  • Be engaged and eager to build a winning team

  • Assist team members, help develop team cohesiveness and alignment with departmental goals

  • Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow

  • Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base

  • Obtain lab and other clinical data required maintaining patients' appropriate MELD score

  • Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require

  • Obtain and communicate test results to patients as directed

  • Communicate patient concerns to appropriate health care provide

  • Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner

  • Notify health care provider of test results in a timely manner

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