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Wells Fargo Business Support Consultant 3 / Privacy Notice Consultant in Dallas, Texas

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

The Data Privacy team within Risk, Finance, and Privacy Data Management is responsible for defining and implementing the business strategy and evolving capabilities for Data Privacy. This includes preparing Wells Fargo for the business and technology impacts following the passing of the California Consumer Privacy Act (CCPA), as well as positioning the company for additional emerging domestic and international data privacy laws. This role reports to the Da ta Privacy Business Initiative Senior Manager.

Other job responsibilities include:

  • Partner with internal team members to understand front line privacy processes.

  • Developing and supporting the COE framework for management of privacy notices and disclosures

  • Developing holistic operations strategy to meet compliance requirements, anticipated federal requirements, and process optimization and enhancements

  • Developing QA/QC processes

Required Qualifications

  • 6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience

  • 2+ years of consultative business analysis experience

  • 2+ years of process design or improvement experience

  • 1+ years of relationship management experience with business and technology partners

Desired Qualifications

  • Ability to take initiative, identify opportunities and implement change

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to negotiate, influence, and collaborate to build successful relationships

  • Meeting facilitation experience in leading discussions that result in consensus and commitment

  • Ability to interact with all levels of an organization

Other Desired Qualifications

  • Experience in one or a combination of the following: strategy, implementation, data privacy, California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), information security or information risk management

  • 1+ years of privacy notices and disclosures management experience

  • Experience in execution and governance of data privacy operational processes

  • Experience consulting, collaborating and influencing across a matrix organization with senior leaders

  • Experience creating training materials and communications

  • Experience developing key performance metrics, dashboards or scorecards

  • Experience identifying process gaps and offer solutions to remediation

  • Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels

Job Expectations

  • Ability to work additional hours as needed

Street Address

GA-Atlanta: 171 17th St Nw - Atlanta, GA

AZ-Tempe: 1150 W Washington St - Tempe, AZ

IA-Des Moines: 6200 Park Ave - Des Moines, IA

IA-Des Moines: 800 Walnut St - Des Moines, IA

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

NC-Charlotte: 11625 N Community House Road - Charlotte, NC

NC-Charlotte: 401 S Tryon St - Charlotte, NC

SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC

TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Company: Wells Fargo

Req Number: 5582773-6

Updated: 2021-06-20 09:33:35.289 UTC

Location: Dallas,TX

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