Southwest Airlines Company Air Operations Assurance Auditor in Dallas, Texas

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

As part of the Internal Evaluation Program (IEP), conduct Air Operations Assurance audits to ensure compliance with SWA policies, procedures and Federal regulations.

WORK ACTIVITIES/CONTEXT:

  • Provides friendly service to and maintains positive relationships with all internal and external Customers

  • Works in a cooperative spirit to ensure the success of our Company

  • Performs duties and functions as outlined in the Safety Management Manual

  • Performs Internal Evaluation Program audits per Safety Management Manual

  • Conducts In-brief & Out-brief with Organizational Leadership

  • Conducts and document observations and interviews

  • Conducts Air Operations related IOSA audits

  • Records audit results

  • Identifies and documents Air Operations Assurance nonconformities

  • Input and manage audit data via a computing system

  • Assist in the development of AOA Data Collection Tools

  • Recommends policy and procedures changes for process improvements to Air operations Assurance Leadership

  • Complies with directives set forth by the Manager Air Operations Assurance

  • Must be able to meet any physical ability requirements listed on this description.

  • May perform other job duties as directed by Employee’s Leaders.

Qualifications

BASIC QUALIFICATIONS:

  • High School Diploma, GED or equivalent education required.

  • Must be at least 18 years of age.

  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

  • High School Diploma or equivalency required.

  • Bachelor's degree or equivalent work experience. College degree (specialization in aviation, auditing and/or safety preferred). Equivalent work experience of at least 1 year using quality assurance methods and practices.

WORK EXPERIENCE:

  • 1 year operational experience in flight operations, dispatch, inflight or related area with part 121 operations reqiured

  • 1 year experience and working knowledge of operational technology applications (e.g MS Word, OTIS) preferred

  • Evaluation, auditing and Safety experience preferred

  • Experience as an IEP Auditor with IOSA auditing preferred

  • Experience in research and writing skills for document/report preparation preferred

  • Demonstrated experience in communicating and working with multiple organizations preferred

  • Knowledge of CFRs, OpSpecs, FAA Order 8900.1, IOSA and other regulatory requirements and guidance preferred

LICENSING/CERTIFICATION: N/a

PHYSICAL ABILITIES:

  • Must be able to lift and/or move items of 50 pounds and/or more on a periodic basis.

  • Must be able to climb, bend, kneel, crawl and stoop on a periodic basis.

  • 10%-20% travel with potential for increased/decreased travel based on Safety & Security Department needs.

  • May require extended work hours per Leader's request.

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

  • Must be able to comply with Company attendance standards as described in established guidelines.

  • Ability to clearly articulate complex situations.

  • Must be able to understand airline operational, technical documents and data

  • Strong organizaitonal skills with attention to detail

  • Ability to produce reports (written, charts, graphs)

  • Strong interpersonal skills with ability to work both independently and as a team player

  • Works in a cooperative spirit to ensure the success of our Company

  • Provides friendly service to and maintains positive relationships with all Internal and External Customers

  • Able to research/understand requirements, policies and procedures of all SWA Operational Teams.

  • Ability to develop and present data & information to Sr. Leadership.

OTHER QUALIFICATIONS:

  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer

Requisition ID 2018-23869

Category Corporate

Location US-TX-Dallas

Employment Type Regular Full-Time

Department 08-Safety & Security