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Dell VMWare Engineer in Austin, Texas

Job Title

The ability to drive human progress through technology relies on robust and reliable IT infrastructure – and that’s what our IT Infrastructure team provides to our customers. We’re a team of experts optimizing the performance and integrity of IT infrastructure and ensuring consistency and synchronization across all infrastructure components. Alongside supporting new and existing applications, we work with other IT groups and business units to troubleshoot and resolve technical problems.

Join us to do the best work of your career and make a profound social impact as a [Job title] on our [Job family] team in [Location].

What you’ll achieve

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You will:

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Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

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Desirable Requirements

  • Max 1-2 bullet points of requirements that may be helpful, but not necessary (key education should be included in this section).

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here at https://jobs.dell.com/diversity-and-inclusion .

Application closing date: DD Month YYYY

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here at https://jobs.dell.com/equal-employment-opportunity-policy-statement .

VMware Engineer

Overview

Maintains enterprise level, VMware systems with respect to integration, access, performance, and security. Troubleshoots complex network, hardware, and software related issues. Applies a broad knowledge of virtualization concepts to support organizational priorities. Promotes team productivity by sharing industry best practices and adopting these approaches. Performs root cause analysis, quickly identifies trends and recommends possible solutions. Present and promote solutions and services to highlight value add.

Primary Responsibilities

  • Configure, manage, and maintain the VMware infrastructure.

  • Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.

  • Troubleshoot complex network, hardware, and software related issues.

  • Serve as a primary support and maintenance resource for customers.

  • Perform required maintenance off hours and support 24x7 operations of a large VMware infrastructure in accordance with established schedules and best practices.

  • Participate in requirements gathering.

  • Apply technologies to solve business problems and to develop innovative solutions.

  • Provide a range of solutions that are easy to consume, appropriately priced and of business value.

  • Architect and build key components of system solutions and tackle fundamental technical challenges.

  • Implement enterprise level, secure, resilient systems and tools.

  • Package these solutions with auditing, security, alerting and high availability.

  • Present and promote solutions and services to highlight value add.

Qualifications

  • 5+ years’ experience in virtualization technology Including but not limited to the following:

  • Expert level VMware systems administration in an enterprise scale environment

  • Expert level infrastructure experience including knowledge of storage systems, virtualization technologies and networking

  • Knowledge of datacenter route/switch technology, backup/recovery in a virtual environment

  • Solid understanding of active directory architecture, DNS administration

  • 24x7 on-call rotation with team members

  • Subject matter expert in scalable VMware solutions, design and integration

  • Excellent written and oral communication skills, strong coordination and project skills

  • Strong customer experience mindset, listening, understanding and responding to customer needs

  • Demonstrate advanced analytical skills by identifying the root cause of complex issues to maintain maximum service availability

  • Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements

  • Build relationships with leadership and cross functional team members to provide an excellent customer experience

Desired Skills/Understanding:

  • VMWare Certification (VCP, VCAP)

  • VMware Skyline

  • Veeam Version 10

  • Public cloud (AWS, Azure, GCP)

  • PowerCLI scripting and automation

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