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2020 Companies Technical Writer in Austin, Texas


2020 Companies has partnered with Samsung Electronics America to hire a Technical Writer

The Samsung Technical Writer will be a highly skilled remote position with responsibilities including creating easy-to-understand user content and documentation to increase policy clarity, performance, and usability. Write and updates material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation and maintenance.

What's in it for you?

  • Work Remote

  • Competitive Hourly Rate

  • Paid Weekly

  • Work with Samsung Electronics America

Job Contact

Duties and Responsibilities

Job Description:

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

  • Independently gather information from subject matter experts to develop, organize, and write policy and procedure manuals, process documentation, operational playbooks and newsletters

  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

  • Plan, develop, organize, write and edit operational policies, procedures and manuals

  • Develop comprehensive documentation that meets organizational standards

  • Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success

  • Evaluate current policies and instructions and develop innovative approaches for improvement

  • Assist in the writing, editing and negotiations of contracts, amendments and Statements of Work (SOW)

  • Able to create presentations in Microsoft PowerPoint

  • Other duties as assigned


  • Bachelors in English, Communication, or a related field or relevant work experience

  • One-year experience developing technical documents

  • Excellent working knowledge of English grammar and the written language

  • A strong knowledge base and ability to work cooperatively with other teams are a must

  • Ability to translate technical information into plain language for audiences of all backgrounds

  • Ability to multi-task and manage deadlines; ability to prioritize based in urgency

  • Advanced knowledge of Microsoft Office

Next Steps

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Job ID2020-53999

Job ClassFull Time

Posting Location : Postal Code73344