Oracle Technical Implementation Specialist in Austin, Texas
Job Identification : 21000HS5
Job Category : Pre Sales
Job Locations :
Technical Implementation Specialist
Oracle Textura Payment Management (TPM) is a cloud-based software service that streamlines the construction billing and payment process. It is the first of its kind in the industry, and since 2004 has helped clients manage $500B in construction more efficiently and with less risk. TPM is offered within the Construction and Engineering Global Business Unit (CEGBU) vertical at Oracle alongside many other products that serve this fast-growing industry.
The Textura Client Services team is uniquely responsible for all aspects of the client lifecycle, including sales support, implementation, account and relationship management, and ongoing support of the TPM application. You will collaborate with all levels of the Client Services group, as well as the Development and Product teams, to deliver TPM to our clients and support project implementations by ensuring delivery timelines are followed and issues are tracked and escalated as needed.
Detailed Description and Job Requirements:
As a Technical Implementation Specialist, you will be responsible for implementing, supporting, and training Oracle clients with the integration between TPM and their ERP. Using Oracle’s TexturaLink middleware application you will be tasked with configuring and maintaining integration adapters for the various ERP’s used in the commercial construction industry. These ERP’s include, but are not limited to, Oracle offerings (E-Business Suite, Cloud ERP, JD Edwards, NetSuite), SAP, CMiC, Viewpoint Vista, Sage 300 CRE, Sage 100 Contractor, Yardi, Quickbooks, and eCMS. As part of the Client Services team you will have a direct impact on our client’s success and Textura’s continued growth globally.
Key Responsibilities Include:
Work closely with account teams during the client implementation process as a technical lead
Configure, implement, and support the integration packages used by TPM customers with their ERP
Provide training and documentation to end users and internal support teams
Partner with the Oracle Integration development team on new integrations, features, enhancements, testing, and defect remediation
Creating business requirement documentation, project plans, and test plans, to support new implementations of TPM
Act as second-tier support for escalated incidents and service requests
Skills and Qualifications
2+ years implementing software in the Construction industry as either a software provider or in an internal role with a contractor (General Contractor, Subcontractor)
Working knowledge of ERPs (2+ years)
1+ years of experience with integration technology (Web Services, ETL, REST/SOAP)
1+ years of experience with SQL
Basic high-level understanding of Accounting processes (ideally Procure to Pay)
Professional written and verbal communication skills
Ability to solve complex problems under pressure
Preferred experience providing technical support and training on software systems
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.
If you are a Colorado resident, Please Contact us or Email us at firstname.lastname@example.org to receive compensation and benefits information for this role. Please include this Job ID: 21000HS5 in the subject line of the email.
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