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IBM Software Engineer for Watson Assistant in Austin, Texas


Our mission is to revolutionize customer service by developing and deploying the latest conversational artificial intelligence (AI) technology in IBM’s industry-leading chatbot platform Watson Assistant.

We are proud of our state-of-the-art, secure and scalable application infrastructure, where data confidentiality, performance and security are the primary requirements. We are passionate about designing elegant APIs, microservices, cloud-based AI applications and databases with huge datasets. If you share our passion for great software engineering, working in cross-functional teams, and fast-paced challenging projects, this is the job for you!

Your Role and Responsibilities

This position is in Watson Assistant’s API and Runtime team. Our team is responsible for implementing our public APIs and orchestrating various AI backend systems that are the heart of Watson Assistant. You will work with other development teams to understand their API and data needs. You will collaborate with Site Reliability Engineers (SRE) and operations teams to improve Watson Assistant’s overall scalability, performance and reliability.

Although this position is primarily for back-end components, you will make the customer and business requirements your top priority. You will work with data scientists, user experience designers, and product managers to understand requirements and create technical architectures. Your responsibilities will span the entire lifecycle of your services, including gathering requirements, design, development, continuous integration/deployment and supporting operations. You need to be able to think strategically to develop long-term architectural roadmaps, while continuously delivering new features to make incremental progress.

Above all, we are looking for team members with a keen sense of ownership, resilience and drive. If you like dynamic projects and enjoy being challenged, if you can make progress when faced with ambiguous requirements and uncertainty, if you enjoy moving fast (and are not afraid of making a mistake or two on the way), then we are the perfect team for you!

Location & Travel: Once IBMers are no longer working from home due to COVID-19 this will be an office based position in Littleton, MA or San Jose, CA. Periodic travel may be required for team meetings or industry conferences

Required Technical and Professional Expertise

  • Professional experience with node.js and JavaScript

  • Professional experience with designing and developing enterprise applications

  • Professional experience with SQL databases, such as Postgres

Preferred Technical and Professional Expertise

  • Experience with designing enterprise REST APIs

  • Experience with writing enterprise applications with Java

  • Experience with deployment and management of microservices to Kubernetes or OpenShift clusters

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.