Kelly Services Patient Service Specialist $14 an Hour Mopac & Far West in Austin, Texas

Job Description

Looking to interview and hire as soon as possible a Patient Service Specialist $14 an Hour Mopac & Far West

  1. Greet patients and visitors to the facility in a pleasant tone and timely and courteous manner.

  2. Answer and direct all telephone calls.

  3. Accurately schedule patients for appointments.

  4. Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files, documentation software (TherapySource) and in RT billing system.

  5. Prepare forms and reports as well as conduct billing or collection activities as necessary.

  6. Perform general clerical functions including a working knowledge of all front desk duties.

  7. Coordinate patient charts and appointments to ensure timely service.

  8. Verify insurance eligibility of patients and authorization to determine if services are covered.

  9. Provide information to patients advising them of their financial responsibility and payment required at each visit.

  10. Administer quality assurance programs to ensure patient satisfaction with facility.

  11. Ensure timely reporting of key clinic statistics to management for sales, revenue and patient flow.

  12. Maintain a system of controls for cash receipts, including daily entry in TherapySource and RT and daily reconciliation processes to ensure proper handling of monies received.

  13. Foster and support a workplace culture that emphasizes the importance of Customer Service.

  14. Work with patients, doctors, payors, CBO, and internal departments of Baylor Rehab and Select Medical to resolve concerns and problems.

  15. Adjust work schedule, in the event the needs of the facility change.

  16. Travel to non-home location clinic or other site for training or coverage when necessary.

  17. Perform other duties as requested.


This is a temp position of 5 weeks and looking to hire full time for the right fit.

Hours needed: Monday thru Thursday 8am to 5pm and Thursday 7am to 4pm.

Mandatory requirements:

Courses in bookkeeping and accounting or work experience in a healthcare or related setting.

1 year minimum of medical billing and medical admin experience.

High-school Diploma or GED required.

Professional attire/ business casual.

No smoking on premises.



Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Group insurance options*

Service bonus plan

Holiday pay plan

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Exclusive online employee community

Employee assistance program available at no cost

Corporate discounts

Transportation Spending Accounts

  • Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.