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AbbVie Mgr, Sales Enablement- Field Based in Austin, Texas

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter (https://twitter.com/abbvie) , Facebook (https://www.facebook.com/AbbVieGlobal) , Instagram , YouTube (https://www.youtube.com/user/AbbVie) and LinkedIn (https://www.linkedin.com/company/abbvie) .

Allergan Aesthetics is seeking a Sales Enablement Manager to join our team. This position is a field based position and the right candidate can live anywhere in the US. The position will require field time as well as time in our offices in Irvine, CA, Austin, TX, Chicago, Il, and New Jersey.

Sales enablement is about people, operations, and technology and strategically aligning them behind a common goal: Sales Success. It helps the organization streamline sales cycles by improving buyer interactions with better, more relevant sales content and operational processes and equipping sales teams with the tools they need to be more informed and productive sellers at just the right time. This position requires a high degree of partnership and collaboration with leadership and subject matter experts to design enablement programs and solutions that support the business objectives and initiatives

Core pillars of this role includes:

  1. Optimization of technology resources such as CRMs (sales orchestration) and data

  2. Content Development (sales communication)

  3. Talent management (on-boarding, performance analysis, enablement, and coaching)

  4. Customer journey support (buyer journey optimization)

  5. Ongoing process efficiencies (sales and operations collaboration)

  6. Identifying and fixing broken processes and breaking down silos

Role Overview

As the Manager, Sales Force Enablement for Allergan Medical, you will be responsible for collaborating with a cross functional team to develop and execute the enablement strategy. You will work with senior stakeholders within the business to define and establish enablement priorities for the business and to deliver cost savings and efficiencies on the resulting enablement plan. You will assist the Director, Sales Force Enablement with the development and execution of programs and data to enhance the salesperson’s success and drive increased attainment by removing barriers. You will work collaboratively with the operations, marketing, business technology, sales planning and analytics, training, and sales leadership team to ensure successful achievement of revenue goals.

The ideal candidate has an in-depth understanding of the needs within the sales representative and leadership roles and a proven track record in translating business needs into scalable and impactful enablement. Everything you do is focused on driving scalability and repeatability in enablement and creating an army of committed and empowered representatives and sales leaders that have the right knowledge, skills and confidence to meet and exceed their goals and their customer’s expectations.

Your responsibilities will include

  • Define and refine sales enablement priorities with sales stakeholders

  • Develop, implement, and train the best in class CRM system for the organization

  • Serve as a liaison and advocate for the field and our customers and execute impactful change to improve productivity and customer satisfaction

  • Create data and dashboards to measure enablement strategy KPIs for each business unit

  • Build trusted relationships with field representatives, sales and marketing, operations, training, leadership teams, and customers

  • Serve as a coordinator and facilitator between sales, marketing, operations, business technology, communication and product surveillance

  • Create measurement metrics and reporting for on boarding optimization to reduce ramp time and increase revenue production

  • Coordinate and create content for ongoing enablement programs

  • Develop, update, and manage operational training content

Qualifications

PROFESSIONAL EXPERIENCE/SKILLS REQUIRED

  • BS/BA Degree

  • 5 years sales experience, preferably in the Life Sciences space

  • Training expertise

  • Ability to travel 50% of the time

  • Some project management work and/or certifications preferred

  • Ability to work under pressure, highly adaptable and well organized

  • Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments

  • Strong analytical skills with a vision to tell a story with the data to increase sales force utilization

  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training

  • Get it done attitude with a strong sense of team spirit

  • Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling

  • Strategic thinker that can see the big picture, innovate and adapt to constant change

  • Working Knowledge of Salesforce CRM

  • Interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence. A collaborator at heart.

  • Exceptional drive for continuous learning and natural curiosity

  • Demonstrates excellent critical thinking and problem solving skills with an ability to think outside the box for complex solutions in a short amount of time

  • Ability to see the root cause of an issue or challenge with ease and develop a plan to solve quickly Ability to navigate rapidly changing, highly-matrix work environment

Signs That You’re a Strong Candidate

  • You get stuff done…fast and smart. You don’t just solve problems; you see opportunity and pursue it. You understand and align your team and new initiatives to company strategy. You listen extremely well to uncover and anticipate business requirements that will guide your priorities, strategy and actionable plans. You work fast, making sure that your key stakeholders are with you

  • You have courage. You are willing to challenge how things are done and take the best of the past to build something new and better for the future. You step up to address difficult issues, saying and listening to what needs to be said, and then taking action

  • You value inclusion and work well with others. You recognize the value of working with diverse groups of people. You have a knack for considering things from new or different perspectives. You are consultative and inclusive, and you are able to marshal the team to accomplish goals

  • You can flex. You see change as an opportunity to grow. You’ve worked in fast-paced environments and can adapt to changing needs of the business, and you understand how to guide team through transitions. You’re willing to place smart bets on experimentation and new solutions

  • You understand sales and customer success. You are an advocate of “customer first” whether that’s an internal or external customer. You have been responsible for managing either sales and/or customer success roles, and understand the fast-paced, competitive and demanding world that your enablement experiences will have to accommodate

Significant Work Activities

Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Travel

Yes, 50 % of the Time

Job Type

Experienced

Schedule

Full-time

Job Level Code

IC

Equal Employment Opportunity

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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