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People's Community Clinic LVN or MA, COVID-19 Care Coordinator (Bilingual) in Austin, Texas

The LVN or Medical Assistant, COVID-19 Care Coordinator is an integral part of the health care team, focused on providing COVID-19 outreach and testing to vulnerable populations in our community.

Work as a member of the health care team to assure excellent patient care:

  • Assist the COVID-19 Care Coordination RN with providing COVID-19 outreach and testing to vulnerable populations in our community

  • Provide results and follow-up, including care coordination, to all patients who receive COVID-19 testing

  • Provide health-related education to patients as needed or requested

  • Back up clinic site MAs as available, including:

  • Greeting patients and escorting them to assigned examination room

  • Documenting appropriate history, vital signs and chief complaint for visit type

  • Preparing the patient for appropriate visit type

  • Assisting the provider during treatment and/or procedures

  • Administering and storing medications according to clinic policy

  • Making referrals as appropriate and necessary, as per procedure

  • Collecting lab specimens and escorting patients to lab

  • Administering immunizations as appropriate and requested

  • Ensuring exam room readiness and adequacy of tools, instruments and exam area supplies

  • Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements

  • Adhere to HIPAA guidelines

Assist COVID-19 Care Coordination RN in administrative/clerical duties by:

  • Assisting in locating patient referral resources

  • Assisting in follow-up paperwork

  • Ensuring all in-house labs are entered into EMR

  • Answering exam area telephone when available and routing calls to appropriate personnel

  • Reviewing charts or reports for call back as needed

  • Notifying patients of lab results following PCC procedures


  • High School Diploma/GED

  • Successful completion of a medical assistant or LVN program from an accredited school


  • Successful completion of a medical assistant externship or 1 - 3 years experience working as an LVN, preferably in a clinic setting.


  • Medical Assistant Certification or current LVN license from the Texas Board of Nursing.

  • CPR Certified

Knowledge, Skills, and Abilities:

  • Bilingual in English/Spanish required

  • Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms and records maintenance

  • Excellent customer service skills and ability to interact effectively with a diverse population

  • Self-starter; able to work with minimal supervision

  • Strong oral and written communication skills

  • Patient, flexible and able to juggle multiple priorities in a fast-paced environment

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

ID: 2020-1392

Street: 1101 Camino La Costa