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Shalom Austin Jewish Family Service Financial Stability Case Manager in Austin, Texas

Jewish Family Service Financial Stability Case Manager

Summary/objective: The case manager will support JFS clients? financial mobility and independence, through financial coaching and social service delivery. Deliver strength-based, on-going education, motivation and support to help JFS clients achieve economic self-sufficiency. Link clients to integrated services and community resources that address their individual financial, emotional and vocational needs. This position is based on a grant funded research project and is expected to last up to three years.

About Us

  • We are Shalom Austin, the hub of Jewish life in Central Texas.

  • We are a 501(c)3 nonprofit organization comprised of the Jewish Community Center (JCC), Jewish Federation, Jewish Family Service (JFS), and the Jewish Foundation.

  • The majority of our programming operates on 40+ beautiful acres on the Dell Jewish Community Campus in the live music capital of the world ? ?weird? Austin, Texas.

  • We are a passionate group of more than 200 staff working on our mission of enhancing the quality of Jewish life in the greater Austin area and around the world through philanthropy, education, social service, culture, spirituality and total wellness.

About You

  • You care about UNITY. You recognize the importance of one team that leverages resources, talents and expertise to achieve a common purpose.

  • You care about EXCELLENCE. You are committed to continual improvement and you consistently set new standards for success.

  • You care about RESPECT. You nurture your workplace through honesty, sincerity and responsibility.

  • You care about CREATIVITY. You approach both opportunities and obstacles with a spirit of flexibility, thinking critically to achieve innovative solutions.

  • You care about INITIATIVE. You are a self-starter, driven to exceed expectations and claim a sense of ownership as you pursue your goals.

  • You care about KNOWLEDGE. You engage in continuous learning and actively seek opportunities that provide professional enrichment and personal fulfillment.

Essential functions:

+ + Financial Stability Case Management: Assess client need, financial situation and ensure use of governments benefits and attend to immediate needs. Identify barriers to self-sufficiency and assess client?s ability to locate other resources. Work with clients to develop and manage a budget. Establish short-term and long-term goals and create and implement individual care plans to stabilize clients with goal of self-sufficiency. Meet with clients routinely to review progress and provide accountability. Responsible for coordinating financial literacy curriculum and nine workshops throughout the year. Provide financial coaching to clients when appropriate and participate in the United Way Thrive Coaching Network, provide bi-annual reports of coaching clients.

  • Basic Needs Support: Review, assess and determine level of financial assistance based on circumstances and guidelines. Provide additional social services to clients as needed, such as advocacy, service linkage and referral, and collaboration with other providers. Assist clients in navigating eligible services, such as SNAP, Medicaid/CHIP, housing, or other applicable resources. Maintains knowledge of current resources in the Greater Austin area.

  • Collaboration: Refer clients to counseling when appropriate and collaborate with all Shalom Austin staff to serve the needs of clients and community. Attends mandatory staff meetings, trainings, biweekly clinical supervision and offers coverage when needed. Collaborate with other institutions and professionals in the Jewish community, and in the Austin mental health and social services network.

  • Documentation and Record Keeping: Monitor and document client progress towards financial goals and self-sufficiency goals. Always maintain client confidentiality. Utilize measurement tools that assess and document client?s financial stability and self-sufficiency. Maintain detailed, up-to-date, accurate, and well-written documentation for client files. Manage financial aid funds balancing the guidelines with the needs of our clients.

  • Community Outreach and Education: Maintain positive relationships with community partners and resources. Inform community of financial assistance program through public speaking at community events as requested. Engages in ongoing outreach and community engagement through implementation of psychoeducation, community events, collaboration, and networking.

Competency: Comfort and experience with interviewing, case management, coaching clients in-person and online. Working knowledge of Greater Austin social service resources and referrals. Adheres to legal and ethical standards of care, such as scope of practice, client privacy and record-keeping, HIPAA, and cultural competency.

Work environment: Perform in-office and/or remote telehealth social services, in accordance with agency policies. For those working remotely, a private space is necessary to maintain client confidentiality.

Physical demands: Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possessing the dexterity and vision to operate office computers and equipment.

Position type and expected hours of work: Full-time, Monday-Friday 9am-5pm, attend occasional organization events and programs occur on evenings and weekends, as requested. No overtime offered.

Travel: some travel to the office or JCC campus may be necessary, if working remotely

Required education and experience:

  • Bachelor?s Degree in Social Work or related field

  • Experience providing case management services, such as interviewing and counseling; assisting applicants in completing forms, determining and advising applicants of eligibility for assistance, and providing or facilitating access to human services assistance

  • Excellent?time management and?written?and verbal communication skills.?

?Preferred education and experience:

+ + Master?s in Social Work or related field is preferred

  • 1-2 years of experience in nonprofit setting is preferred

  • Experience working in case management within grant funding preferred

Additional eligibility qualifications:

+ + Comfort working?both independently and with?a multi-disciplinary team.?

  • Comfort and competency in coaching and counseling virtually

  • Cultural competence with Judaism or Jewish culture?is preferred?

  • Remarkable professional references.

Compensation and Benefits

  • We?ll pay you a salary of $40,000-$45,000/year, depending on experience and education.

  • We offer outstanding medical insurance coverage through Blue Cross Blue Shield, and we?ll pay 80% of the premium cost on your behalf.

  • We provide life and long-term disability insurance, and we pay 100% of the cost for you.

  • We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays.

  • We?ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.

  • We understand that you need a work/life balance and that you have commitments outside of the workplace, so we?ll do our very best to offer you some flexibility in your work schedule.

  • We?ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day. ?

Due to the high volume of applications received, we cannot respond to individual telephone inquiries about whether or not a position has been filled. Only applicants selected to move forward in the recruitment process will be contacted by phone; all other applicants will be notified by email.

Shalom Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion*, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Due to the nature of our organization and the needs of certain positions, there are times when preference is given to applicants who identify as Jewish.

Due to the high volume of applications received, we cannot respond to individual telephone inquiries about whether or not a position has been filled. Only applicants selected to move forward in the recruitment process will be contacted by phone; all other applicants will be notified by email.

Shalom Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion*, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Due to the nature of our organization and the needs of certain positions, there are times when preference is given to applicants who identify as Jewish.

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